Food Service Director

Aramark; Toronto; On-site; CAD 70,000 - 75,000; Full time

Benefits offered by this job

Three weeks vacation

Health benefits from day one

Self-Directed Pension Plan

Employee Assistance Program

ERGs and diversity inclusion

Job summary

Aramark is seeking an experienced Food Service Site Director to lead dining operations in a downtown Toronto business dining account, with a Monday–Friday day shift. You will drive safety, teambuilding and operational excellence, overseeing culinary services and Mus to deliver exceptional service and client satisfaction.

You will mentor unionized staff, manage budgets and revenue, and develop strong relationships with clients.

Qualifications

• Experience managing in hospitality/contract service
• 2-3 years management in multi-unit/high-volume settings preferred
• Ability to communicate effectively with clients, customers, staff and colleagues

Responsibilities

• Oversee culinary services and support Catering Manager as required
• Manage Aramark’s food stations, barista bar and self-serve micro-market
• Lead, mentor, engage and develop unionized staff
• Develop and maintain customer rapport and demonstrate excellent service
• Identify client needs and communicate operational progress
• Build revenue and manage budget including cost controls for food, beverage, and labor
• Produce financial projections and weekly operating reports
• Direct operations related to production, distribution and foodservice
• Maintain a safe and healthy environment for clients, customers, and employees

Skills

Staff management

Customer service

Budget management

Safety compliance

Education

Post secondary diploma or degree in Food/Hospitality/Business Management

Job description

Aramark is seeking an experienced Food Service Site Director who is ready to manage our dining operations, innovate solutions, and execute brilliant plans to keep our customers happy and constantly amazed. This operation is for a Business Dining account in downtown Toronto. It is also predominately a Monday – Friday day shift.

Not only will you be a true leader on our team but your keen focus on safety, teambuilding, and operational excellence will help us succeed, open doors in your career, and make a meaningful difference every day. Every day, we're finding new ways to positively impact your industry. Our portfolio of brands was specifically developed to address the needs of your guests and your organization. Aramark’s services focus on enhancing productivity, creating an engaging environment, and promoting healthy living.

• Manage and oversee culinary services and assist Catering Manager as required
• Manage Aramark’s proprietary food stations, barista bar and self-serve micro-market
• Lead, mentor, engage and develop unionized staff members to maximize their contributions
• Develop and maintain effective customer rapport for mutually beneficial business relationship Demonstrate excellent customer service using Aramark's standard model
• Identify client needs and effectively communicate operational progress
• Build revenue and manage budget, including cost controls for food, beverage, and labor
• Produce financial projections, weekly operating reports,
• Direct and oversee operations related to production, distribution and foodservice
• Maintain a safe and healthy environment for clients, customers, and employees.

Qualifications

• Post secondary diploma or degree in Food, Hospitality, Business Management preferred
• Meaningful experience in hospitality, contract service including managing teams
• 2-3 years management experience in a multi-unit or high volume setting is preferred
• Experience managing in a unionized environment is an asset
• Strong analytical, project planning, and Food and Beverage financial management skills
• Ability to communicate effectively with clients, customers, colleagues and staff

What We Offer You:

• Time to Recharge: Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well-being.
• Comprehensive Health Benefits (No Waiting Period!): From day one, enjoy coverage for dental, prescriptions, vision, massage therapy, and more—because your health matters.
• Future Security: A Self-Directed Pension Plan where every dollar you contribute is matched with two by Aramark—helping you grow your retirement savings faster.
• Well-Being Support: Access Aramark’s Employee Assistance Program for confidential resources and support for your family whenever you need it.
• Inclusive Community: Be part of our Employee Resource Groups (ERGs), where we celebrate diversity, build connections, and support one another.
• Continuous Learning: Benefit from Educational Assistance to support your growth, plus scholarships for your children entering post-secondary studies.
• Career Growth: Clear career path planning and development opportunities tailored to your skills and aspirations.
• Safe & Supportive Workplace: We are deeply committed to providing a safe, healthy, and positive work environment for all.

About Aramark

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection and careers all across the world.

You’ll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you’ll have the opportunity to do great things for your people, our passions and enable your growth. Supported by committed leadership, you’ll be empowered to try new things and find solutions to tough problems. No matter what you’re pursuing – a new challenge, a sense of belonging, or just a great place to work – our focus is to help you reach your full potential and pursue what matters.

The pay range for this position is $70,000.00 - $75,000.00.

Accommodation Statement

Accommodations for job applicants with disabilities are available upon request.