Multi-Site Food Service Manager - Business Dining

Aramark; Canada; On-site; CAD 60,000 - 63,000; Full time

Benefits offered by this job

Three weeks vacation plus 3 personal/f

Health benefits from day one

Self-Directed Pension Plan with match

Employee Assistance Program

Job summary

Aramark in Gloucester, Ontario seeks a Multi-Site Food Service Manager to oversee day-to-day operations across multiple Business Dining locations. The role reports to the General Manager and emphasizes hospitality, service excellence, and consistent Aramark standards.

Responsibilities include staff scheduling, compliance, cost controls, and collaboration with culinary, HR, and marketing teams to deliver superior guest experiences at all sites.

Qualifications

• Experience in multi-site food service operations management.
• Ability to lead a hospitality culture.
• Strong communication and organization skills.

Responsibilities

• Ensure daily operations run smoothly across multiple sites, occasionally working hands-on in operations.
• Lead compliance with Aramark standards, health and safety, and food handling.
• Oversee staff scheduling and monitor daily labour costs.
• Collaborate with culinary teams for proper food handling and sanitation.
• Manage inventory controls, food, labour and direct costs.
• Ensure accurate signage and courteous service for customers.
• Partner with HR on hiring, staffing, training and HR policies.
• Develop supervisory staff and drive performance standards.
• Coordinate with Marketing to launch promotions and initiatives.
• Monitor equipment repair/maintenance and safety compliance.

Skills

Multi-tasking

Communication

Organizational skills

Financial analysis

Education

Post-graduate diploma in Hospitality/FBM/Business

Tools

MS Word

Excel

PowerPoint

Job description

Job Title and Details

Title: Multi-Site Food Service Manager - Business Dining

Requisition #: 682269

Location: Gloucester, ON, CA

Career Area: Professional & Management

Job Description

Aramark is hiring a Multi-Site Food Service Manager to join our team. Reporting to the General Manager, this position is responsible for overseeing the day-to-day operations of multiple single-client Business Dining locations within a designated geographic area. The successful candidate will ensure operational excellence, exceptional customer service, and consistent execution of company standards across all sites.

This role is responsible for planning, organizing, directing, controlling, and evaluating food service operations across multiple locations. The Multi-Site Food Service Manager provides leadership and support to a team of supervisors and food service associates, with a strong focus on fostering a hospitality-driven culture, delivering exceptional customer experiences, and ensuring operational excellence at each site.

Every day, we’re finding new ways to positively impact your industry. Our portfolio of brands was specifically developed to address the needs of your guests and your organization. Aramark’s services focus on enhancing productivity, creating an engaging environment, and promoting healthy living.

Job Responsibilities

• Responsible to ensure daily operations are running smoothly with the understanding that there will be times when you’ll have to “jump in” and work within the operation
• Implements and leads compliance on all Aramark operating standards and legislated standards within the component including company policy and procedure, health and safety standards and safe food handling
• Responsible for overseeing staff scheduling; tracks daily labour on daily basis
• Works in conjunction with culinary team members for appropriate food handling, preparation and sanitation in respective areas
• Responsible for inventory controls, food, labour and direct costs
• Ensures quality and courteous service is provided to all customers including proper and accurate signage displayed for all items served
• Works with Human Resources to manage all hiring, staffing, labour, progressive discipline, accommodation, training and administration of human resources policies and procedures
• Develops and motivates supervisory staff to attain proper standards of performance
• Liaises with the Marketing Manager to launch marketing initiatives and promotions
• Monitors equipment repair and maintenance
• Maintains compliance of all cash handling and cash auditing procedures, reports any overage/shortages
• Ensures adherence to Aramark’s policies and procedures, and Health and Safety programs

Qualifications

• To obtain a government Security Clearance, must have resided in Canada for the past five (5) consecutive years
• A post- graduate diploma in Hospitality, Food and Beverage Management or Business is preferred
• Previous food service operations management experience is required to manage multi-sites
• Able to lead a hospitality culture
• Effective communication and organization skills
• Ability to multi-task and be self-reliant
• Ability to analyze and interpret financials
• Knowledge of Microsoft Word, Excel and PowerPoint
• Must have own reliable transportation and a valid G- class driver’s license to travel to sites

What We Offer You:

• Time to Recharge: Three weeks of paid vacation for all new salaried hires, plus 3 personal/flex days dedicated to your mental health and well-being.
• Comprehensive Health Benefits (No Waiting Period!): From day one, enjoy coverage for dental, prescriptions, vision, massage therapy, and more—because your health matters.
• Future Security: A Self-Directed Pension Plan where every dollar you contribute is matched with two by Aramark—helping you grow your retirement savings faster.
• Well-Being Support: Access Aramark’s Employee Assistance Program for confidential resources and support for you and your family whenever you need it.
• Inclusive Community: Be part of our Employee Resource Groups (ERGs), where we celebrate diversity, build connections, and support one another.
• Continuous Learning: Benefit from Educational Assistance to support your growth, plus scholarships for your children entering post-secondary studies.
• Career Growth: Clear career path planning and development opportunities tailored to your skills and aspirations.
• Safe & Supportive Workplace: We are deeply committed to providing a safe, healthy, and positive work environment for all.

About Aramark

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection and careers all across the world.

You’ll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you’ll have the opportunity to do great things for our people, our passions and enable your growth. Supported by committed leadership, you’ll be empowered to try new things and find solutions to tough problems. No matter what you’re pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.

The pay range for this position is $60,000.00 - $63,000.00.

Accommodation Statement

Accommodations for job applicants with disabilities are available upon request.