Food Service Attendant (Full-Time) - Boccone (YYZ)

SSP Group plc; Mississauga; On-site; CAD 25,000 - 35,000; Full time

Benefits offered by this job

$21.79 / hour

Free Employee Parking

Comprehensive Benefits after one year

Employee Meal Plan

Job summary

SSP Canada, operating at Toronto Pearson, seeks a Food Service Associate to deliver excellent guest experiences by processing transactions, maintaining a welcoming dining area, and upholding company standards. You will support efficient service in a busy airport environment.

Responsibilities include greeting guests, following recipes, managing portions, POS transactions, and cash handling. The role emphasizes accuracy, guest satisfaction, and collaborative teamwork.

Qualifications

• One year experience in a food service environment strongly preferred.
• Smart Serve certification is an asset.
• Experience in Tim Hortons is an asset.
• Verbal and written communication are essential.
• Ability to read, speak and understand English to communicate with guests.
• French language ability is an asset.
• Basic math skills to operate a cash register, make change, and total guest checks.

Responsibilities

• Greet guests in a courteous and friendly manner.
• Follow recipes and practice portion control to prepare, garnish, and present items.
• Maintain daily kitchen/station setup and stock food, paper products, and condiments.
• Process orders and enter them accurately into the POS system.
• Receive payment and provide correct change.
• Handle, store, and rotate all products properly.

Skills

Customer service

Cash handling

Verbal and written communication

English language proficiency

French language asset

Education

High school diploma

Job description

Job Description

• $21.79 / hour
• Free Employee Parking
• Comprehensive Benefits after one year
• Employee Meal Plan

SSP Canada operates more than 30 restaurants throughout Toronto Pearson International Airport. The Food Service Associate plays a vital role in delivering excellent customer experiences by efficiently handling transactions, ensuring accurate cash management, serving clients and maintaining a welcoming dining atmosphere, all while upholding company standards and service excellence.

Responsibilities:

• Understand that our guest is our #1 priority.
• Greet guests in a courteous and friendly manner.
• Follow all recipes and practice portion control to prepare, garnish, and present ordered items.
• Maintain proper and adequate set-up of the kitchen/station on a daily basis. This includes requisitioning and stocking of all required food, paper products, and condiments.
• Process orders and enter them accurately into the POS system.
• Receive payment from the customer and process change.
• Handles, stores, and rotates all products properly.

Skills and Other Requirements:

• One year experience working in food service environment is strongly preferred.
• Smart Serve certification as asset
• Previous experience working in a Tim Horton's is an asset
• High school diploma preferred
• Verbal and written communication is essential
• Ability to read, speak, and understand the English language in order to communicate with guests
• Ability to read, speak, and understand the French language is an asset
• Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
• Ability to remember, recite, and promote the variety of menu items
• Ability to operate a keyboard & point of sale procedures to pre-check an order & close out a check
• Ability to stand and work in confined spaces for long period of time

SSP Canada is an equal opportunity employer and complies with the requirements of the Accessibility for Ontarians with Disabilities, 2005 in our recruitment and employment practices. If you require accommodation at any stage of the recruitment process, including the interview and assessment stage, due to a disability, please inform us of your need and the nature of the accommodation(s) that may be required.

This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at:

https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance