Food Service Attendant PT - YYZ Airport

SSP Group; Toronto; On-site; CAD 28,000 - 36,000; Full time

Job summary

SSP Canada operates more than 30 restaurants at Toronto Pearson International Airport. The Food Service Associate delivers friendly service, processes orders, handles cash, and maintains a clean, welcoming dining area in line with company standards.

Candidates should have strong English communication, basic math skills, and the ability to work in a fast-paced airport setting. Experience in food service and Smart Serve is preferred; Tim Hortons experience is an asset.

Qualifications

• Greet guests courteously and provide friendly service.
• Accurately take orders and process payments at the POS.
• Maintain knowledge of menu items and promotions.
• Basic math skills for cash handling and change.
• Read/write/speak English; French is a plus.

Responsibilities

• Understand that our guest is our #1 priority.
• Greet guests in a courteous and friendly manner.
• Follow recipes and practice portion control to prepare, garnish, and present items.
• Maintain proper setup of the kitchen/station daily, including stocking.
• Process orders and enter them accurately into the POS system.
• Receive payments and provide change.
• Handle, store, and rotate all products properly.

Skills

Guest service

Communication skills

Cash handling

POS operation

English proficiency

French asset

Education

High school diploma

Smart Serve certification

Tools

POS system

Cash register

Job description

SSP Canada operates more than 30 restaurants throughout Toronto Pearson International Airport.The Food Service Associate plays a vital role in delivering excellent customer experiences by efficiently handling transactions, ensuring accurate cash management, serving clients and maintaining a welcoming dining atmosphere, all while upholding company standards and service excellence.

Responsibilities:

• Understand that our guest is our #1 priority.
• Greet guests in a courteous and friendly manner.
• Follow all recipes and practice portion control to prepare, garnish, and present ordered items.
• Maintain proper and adequate set-up of the kitchen/station on a daily basis. This includes requisitioning andstocking of all required food, paper products, and condiments.
• Process orders and enter them accurately into the POS system.
• Receive payment from the customer and process change.
• Handles, stores, and rotates all products properly.

Skills and Other Requirements:

• One year experience working in food service environment is strongly preferred.
• Smart Serve certification as asset
• Previous experience working in a Tim Horton's is an asset
• High school diploma preferred
• Verbal and written communication is essential
• Ability to read, speak, and understand the English language in order to communicate with guests
• Ability to read, speak, and understand the French language is an asset
• Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
• Ability to remember, recite, and promote the variety of menu items
• Ability to operate a keyboard &point of sale procedures to pre-check an order & close out a check
• Ability to stand and work in confined spaces for long period of time

SSP Canada is an equal opportunity employer and complies with the requirements of the Accessibility for Ontarians with Disabilities, 2005 in our recruitment and employment practices. If you require accommodation at any stage of the recruitment process, including the interview and assessment stage, due to a disability, please inform us of your need and the nature of the accommodation(s) that may be required.

This position is located in a secure airport environment and aRestricted Area Identification Card (RAIC)is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at: