Food Lead: Customer Experience & Store Operations

Walmart Canada; Hamilton; On-site; CAD 18,000 - 26,000; Full time

Job summary

Walmart Canada in Ancaster, ON is seeking a Food Lead Department Manager to support food area operations. You will work closely with the Food Assistant Manager to deliver a strong customer experience, coordinate tasks, and ensure a safe, clean, and well-run department that adheres to company standards.

You’ll lead through teamwork, assist with scheduling and coverage, support training and development of Food Associates, and maintain department standards, displays and presentation to maximize

Qualifications

• Age – 16 or older

Responsibilities

• Deliver an Excellent Customer Experience: Provides friendly and professional customer service by greeting customers, assisting with product selection, promoting products and services, helping locate merchandise, and resolving customer concerns or referring them as needed.
• Support Daily Operations and Task Execution: Assists with directing and coordinating daily tasks based on priorities communicated by the Food Assistant Manager and the Store Management Team. Delegates, supports, and follows up on the completion of Customer Availability Process tasks.
• Maintain Food Department Standards and Presentation: Assesses the overall presentation and appearance of Food Departments, identifies gaps, and completes required merchandising and display adjustments to maintain store standards.
• Associate Coverage, Scheduling, and Support: Supports scheduling as needed and assigns associates to ensure adequate coverage and availability across food areas and other areas of the store as required.
• Associate Training and Development: Participates in the training and development of Food Associates and provides feedback to support performance, growth, and engagement.
• Safety, Cleanliness, and Compliance: Maintains a safe, clean, and hazard-free work environment by following Company policies and procedures, completing safety sweep logs, and ensuring displays and fixtures are secure and free of debris.
• Flexibility (Availability/Work Schedule): Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs.

Job description

Walmart Canada in Ancaster, ON is seeking a Food Lead Department Manager to support food area operations. You will work closely with the Food Assistant Manager to deliver a strong customer experience, coordinate tasks, and ensure a safe, clean, and well-run department that adheres to company standards.

You’ll lead through teamwork, assist with scheduling and coverage, support training and development of Food Associates, and maintain department standards, displays and presentation to maximize