Food & Beverage Supervisor

RED Mountain Resort BC; Rossland; On-site; CAD 52,000 - 55,000; Full time

Benefits offered by this job

Staff perks

Mountain lifestyle benefits

Collaboration & growth

Job summary

RED Mountain Resort is seeking a Food & Beverage Supervisor for the 2026/27 Winter Season to lead daily F&B operations and mentor front-of-house staff. You will coach bartenders, servers, cashiers and attendants, ensure health and safety standards, and deliver elevated guest service across events and resort dining.

If you have 2–4 years of supervisory experience in a resort or hotel, Serving It Right and Food Safe Level 1, and a passion for guest experience, apply today.

Qualifications

• 2–4 years of supervisory experience in a resort, restaurant, or hotel.
• Serving It Right and Food Safe Level 1 certifications.
• POS (Toast) and Microsoft Office experience are assets.

Responsibilities

• Assist in planning, overseeing, and executing F&B operations and events.
• Supervise food and beverage service, ensuring timely delivery of meals, drinks, and guest bills.
• Ensure checklists, requisitions, opening/closing duties, and health & safety regulations are completed correctly.
• Support other F&B operations or events as needed, communicating effectively with other departments.
• Assist with ordering products and managing inventory practices.
• Identify opportunities to improve processes and remove barriers affecting team or guest experience.

Skills

Supervisory experience

Guest service

Attention to detail

Time management

Tools

Toast POS

Microsoft Office

Serving It Right

Food Safe Level 1

Job description

Salary Range: $52,000.00 To $55,000.00 Annually

RED Mountain Resort is seeking a Food & Beverage Supervisor for the 2026/27 Winter Season! This role is perfect for an experienced F&B professional with strong leadership skills, a passion for guest service, and a desire to mentor and support a dynamic team. As a Supervisor, you will oversee daily operations, coach and develop front-of-house team members, and ensure all food and beverage services meet RED Mountain’s elevated standards.

What You’ll Do

Service & Operations:

• Assist in planning, overseeing, and executing F&B operations and events.
• Supervise food and beverage service, ensuring timely delivery of meals, drinks, and guest bills.
• Ensure all checklists, requisitions, opening/closing duties, and health & safety regulations are completed correctly.
• Support other F&B operations or events as needed, communicating effectively with other departments.
• Assist with ordering products and managing inventory practices.
• Identify opportunities to improve processes and remove barriers affecting team or guest experience.

Team Member & Guest Experience:

• Champion team member and guest resolutions using RED Standards of Service.
• Engage with guests throughout events, dining, or resort experiences to deliver elevated service.
• Build resort advocacy and loyalty by maintaining positive connections with team members and guests.
• Act as an ambassador for RED Mountain, promoting internal and external events.
• Solicit guest feedback and provide suggested improvements to management.
• Ensure health and safety regulations are consistently followed.
• Participate in hiring processes, including screening, interviewing, and reference checks.
• Assist in training and supervising bartenders, servers, cashiers/attendants, food runners, and bussers.
• Identify coaching opportunities and provide timely feedback on team performance and growth.
• Contribute to standard and procedure development.
• Ensure team members have current knowledge of menu offerings and pricing.
• Foster trust, respect, and cooperation between FOH and BOH team members.
• Assist in emergency situations, making prompt decisions in the best interest of guests, team, and the resort.

What We’re Looking For

• 2–4 years of supervisory experience in a resort, restaurant, or hotel environment.
• Serving It Right and Food Safe Level 1 Certification.
• POS (Toast) and Microsoft Suite experience considered an asset.
• Excellent F&B knowledge with a desire to learn and grow.
• Ability to motivate and support a team in a fast-paced environment while fostering an inclusive culture.
• Strong attention to detail, organization, and time management skills.
• Physically capable of handling loads between 10–20 kg.
• Experience in unionized environments and working knowledge of collective agreements.
• Comfortable working primarily indoors, with occasional outdoor duties.
• Passion for guest service with the ability to anticipate guest needs.

Why Work at RED Mountain

• Lead and develop a talented F&B team in a world-class resort environment.
• Directly influence guest satisfaction and operational excellence.
• Enjoy staff perks, mountain lifestyle benefits, and a workplace that celebrates collaboration and growth.