Food & Beverage Assistant Manager

Capilano Suspension Bridge Park - Capilano Group; North Vancouver; On-site; CAD 54,000 - 63,000; Full time

Job summary

A leading company in the tourism sector seeks a Food and Beverage Assistant Manager to oversee operations at various venues. The role involves ensuring exceptional guest service, managing team performance, and maintaining high standards of quality and safety. Ideal candidates will have management experience in the Food & Beverage industry and relevant certifications. This position offers a competitive salary and benefits, with opportunities for professional growth in a dynamic environment.

Benefits

Benefits

Qualifications

• At least 3 years of management or supervisory experience in the Food & Beverage industry.
• Food Safe Level 1 certification, Serving it Right certification, and First Aid Level 1.

Responsibilities

• Assist the F&B Manager in all aspects of CSBP F&B Operations.
• Lead and participate in recruitment and training of all F&B Team Members.
• Manage food and beverage deliveries, quality checks, and inventory.

Skills

Teamwork

Guest Service

Communication

Education

University or College degree in Tourism/Hospitality Management

Tools

Microsoft Office

POS systems

Job description

1 day ago Be among the first 25 applicants

Job Title: Food and Beverage Assistant Manager

Reports to: Director of Food & Beverage Operations

Departments: Food & Beverage

General Description:

The Food and Beverage Assistant Manager is responsible for assisting in planning and overseeing all venues in the Food and Beverage department at the Capilano Suspension Bridge Park (CSBP). This position supervises all aspects of CSBP operations, maintaining profitable restaurants and outlets, and high-quality products and service levels that ensure exceptional guest service. This department includes the Cliffhouse Restaurant, Beary Waffle, Logger’s Grill, and the Cabin.

What you’ll do:

1. Assist the F&B Manager in all aspects of CSBP F&B Operations.
2. Model and manage effective supervision of all F&B venues to drive sales while maintaining exceptional guest service and CSBP standards.
3. Foster a positive and inclusive work culture that promotes teamwork, collaboration, and a passion for delivering exceptional service.
4. Lead and participate in recruitment and training of all F&B Team Members, ensuring all team members are trained for success, including standard operating procedures, safety protocols, and product knowledge.
5. Maintain excellent internal and external customer service, addressing guest concerns and needs.
6. Lead F&B Team Engagement by establishing recognition programs, creating a fun team culture, and supporting team growth.
7. Hold daily briefings with Supervisors and Team Members to maintain communication and establish goals.
8. Ensure smooth service execution, including being present during service hours.
9. Create department schedules to maximize coverage, working within budget.
10. Recognize and reward team performance aligned with CSBP’s high standards.
11. Manage food and beverage deliveries, quality checks, and inventory.
12. Ensure proper accounting controls and food safety practices are followed.
13. Investigate and resolve quality and service complaints.
14. Support safety protocols to ensure team and guest safety.
15. Support other Capilano Group locations as needed.
16. Perform other duties as assigned.

Who you are:

• At least 3 years of management or supervisory experience in the Food & Beverage industry.
• Completion or ongoing completion of a University or College degree in Tourism/Hospitality Management or related discipline is an asset.
• Working knowledge of Microsoft Office and POS systems.
• Food Safe Level 1 certification, Serving it Right certification, and First Aid Level 1 (or willingness to train).
• Flexibility to work various shifts, including evenings, weekends, and holidays.

Considerations:

• Ability to work various shifts, including evenings, weekends, and holidays.
• Vacation scheduling to consider business needs.
• Ability to stand for extended periods and work in various weather conditions.
• Occasionally lift and carry up to 50 lbs and climb ladders or stools.

Salary: $54,000 per annum plus benefits