Food and Beverage Supervisor

InnVest Hotels GP Ltd; Kingston; On-site; CAD 25,000 - 26,000; Full time

Benefits offered by this job

Shift premiums

Employee discounts

Benefits offered

Job summary

InnVest Hotels GP Ltd is seeking a Food & Beverage Supervisor to lead daily operations across restaurant, bar, and room service. You will supervise staff, ensure high standards, and manage guest satisfaction while supporting profitability and smooth shift transitions.

Minimum 2 years in a supervisory role and a post-secondary F&B/Hospitality program are preferred. Strong communication and flexibility for various shifts are required.

Qualifications

• 2+ years of supervising or leading a Food & Beverage team in a fast-paced environment.
• Post-secondary F&B/Hospitality program is an asset.
• Guest-oriented and service-minded.

Responsibilities

• Conducts pre-shift meetings and reviews daily specials.
• Supervises outlet operations (restaurant, bar, room service) for smooth guest experience.
• Schedules staff and trains team members; participates in recruiting.

Skills

Team supervision

Guest service

Communication

Education

Post-secondary F&B/Hospitality program

Tools

POS

Microsoft Office

Outlook

Job description

• Pay or shift range: $17.95 CAD to $18.95 CAD. Pay range for our various positions takes into account multiple factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; education and certifications, work location and other business and organizational needs.

Description

THE COMPANY:

Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices.

Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skillsets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and a curiosity to challenge the status quo.

With over 75 hotels in our portfolio, representing 18 internationally recognized hotel brands,InnVestis the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 70 hotels also makingInnVestthe largest independent operator of hotels in Canada.InnVest’sportfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.

AtInnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivalled opportunities and invaluable exposure to Canada’s largest independently ownedand operated hotel portfolio.

ACTIVITIES:

The duties and responsibilities for the Food & Beverage Supervisor include, but are not limited to the following:

• Conducts pre-shift meetings to inform staff of dailyevents;reviews daily specials.
• Ensures side work duties are complete, and tables are set before, during and after operating hours.
• Ensures all food items from kitchen and all buffets have a good presentation.
• Supervises activity in food and beverage outlet(s) including restaurant,barand room service to ensure smooth operation and guest satisfaction.
• Ensures outlet adheres to all standards as outlined by brand and hotel guidelines.
• Schedules employees according to forecast; monitors employee tardiness and absences.
• Instructs employees in the proper performance of their duties.
• May participate in the recruiting process and assists with employee training and development.
• Provides recommendations for employee performance management and evaluation to support the career development of employees under their supervision.
• Notifies manager of incidents or conflicts that affect normal business operations or guest service.
• Maintains standards of food and beverage quality and guest services, resolves guest complaints.
• Participates in monthly inventories. Initiates programs to reduce breakage and loss in China, Glass and Silver.
• Maintains open lines of communication with all employees and departments.
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
• Works within budget guidelines and gives this consideration when making any purchasing decisions. Works to ensure profits are maximized.
• Assists in the development of short-term financial and operational plans for the outlet which support the overall objectives of the outlet and the hotel.
• Assists the Food and Beverage Manager and the Hotel Sales Department in promoting the outlet.
• Fulfills Manager on Duty shifts.
• Provides a professional image at all timesthrough appearance and dress.

Note: Other duties as assigned by supervisor or management

COMPETENCIES WE ARE SEEKING:

• Minimum of 2 years of experience supervising or leading a Food & Beverage Team in a fast-pacedenvironment;
• Post-secondary Food and Beverage/Hospitality program is anasset;
• Guest oriented and serviceminded;
• Excellent communication and organizational skills with the ability to multi-task and work well underpressure;
• Hands-on approach to training, and commitment to developing theteam;
• Quick thinking and able to spot and resolve problemsefficiently;
• Certified in provincial responsible liquor service and salesprogram;
• Proficient knowledge of various computer software programs (Microsoft Office, Outlook, POS)
• Up to date with food and beverage trends and bestpractices;
• Able to run the floor and give directions to teammembers;
• Flexible availability, able to work various shifts and weekends.

MINIMUM QUALIFICATIONS:

• 2 years of industry experience required.
• Minimum 1 year experience in a management position preferred.

• Shift premiums, employee discounts, and benefits offered!