food and beverage server

Government of Canada; British Columbia; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading company in British Columbia is seeking candidates for a customer service role in a hotel setting. Responsibilities include addressing customer concerns, managing payments, and providing menu information. Ideal candidates will have excellent communication skills and a focus on client satisfaction. This position requires working on-site with no remote options.

Qualifications

• Experience is an asset.

Responsibilities

• Address customers' complaints or concerns.
• Present bills to customers and accept payment.
• Describe menu items including daily specials.

Skills

Client focus

Excellent oral communication

Team player

Education

Secondary (high) school graduation certificate

Job description

Overview Languages

English

Education

• Secondary (high) school graduation certificate

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Hotel, motel, resort

Responsibilities Tasks

• Address customers' complaints or concerns
• Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
• Describe menu items including daily specials for customers
• Enforce provincial/territorial liquor legislation and regulations
• Advise on menu selections
• Balance cash and record sales
• Clear and clean tables, trays and chairs
• Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
• Order and maintain inventory of wines and wine glassware
• Serve food and beverages
• Take orders and relay to kitchen and bar staff
• Provide customer service

Additional information Work conditions and physical capabilities

• Work under pressure

Personal suitability

• Client focus
• Excellent oral communication
• Team player