FOH - Management - Restaurant Manager

Northland Properties; Markham; On-site; CAD 52,000 - 72,000; Full time

Benefits offered by this job

GM mentorship program

Flexible hours

Employee assistance program

Medical insurance (full-time)

Dental insurance (full-time)

Life insurance (full-time)

Meal discounts

Employee discounts across partner/ret.

Competitive bonus program for managers

RRSP matching

Job summary

Dencan Restaurants Inc in Markham, Ontario, is seeking a Restaurant Manager to support the General Manager in daily operations, staff management, and guest service excellence.

You will oversee shifts, coach hourly employees, ensure brand standards, and help drive guest satisfaction while maintaining financial accountability. Candidates should have 2+ years in hospitality, strong English communication, and reliable transportation; legal work status in Canada required.

Qualifications

• 2+ years of experience in restaurant or hospitality management (leadership/operations preferred).
• Proficient in English, both written and spoken.
• Able to interpret financial statements and drive profitability.
• Strong guest service, communication, and leadership skills.
• Reliable transportation and legal work status in Canada.

Responsibilities

• Prepare and interpret financial and operational reports to support goals.
• Oversee shifts and ensure brand standards and guest service quality.
• Coach hourly staff on brand standards, policies, and guest programs.
• Assist General Manager with talent acquisition, onboarding and retention of staff.
• Develop hourly employees through training programs and development plans.
• Maintain compliance with provincial, local, and federal regulations.
• Demonstrate commitment to guest satisfaction and Denny's Core Values.
• Perform other duties as required.

Skills

Leadership/operations

English communication

Financial analysis

Guest service

Team player

Multitasking

Transportation

Canada work status

Job description

Do you have a passion for hospitality and food? Do you want to join a team where you can show off your skills, learn new tricks, and be mentored by amazing leaders? Are you looking for a home where you can grow your career? If the answer is yes, then you are in the right place, and we would love to meet you.

Who We Are

Denny's has been proudly serving local customers for over 40 years, and we are continuing to grow with the right people! With over 70 restaurants across Canada, you can visit your local Denny's to understand the secret of its success: employees who enjoy flexible hours, benefit programs, competitive wages, a fun-filled atmosphere, and opportunities to grow.

Benefits & Perks

• Development opportunities, including a GM mentorship program, as well as leadership seminars and career development plans for all managers
• Flexible hours
• Employee and Family Assistance Program (counselling, wellness services, etc.)
• Medical insurance for full-time employees
• Dental insurance for full-time employees
• Life insurance for full-time employees
• Meal discounts
• Employee discounts with Sandman Hotel Group, Moxie's Grill & Bar, Chop Steakhouse & Bar, Shark Club Sports Bar & Grill, Revelstoke Mountain Resort, YYOGA, TELUS, Dell, Kal Tire, Soft Moc, Park n Fly, Serta Mattresses, and more!
• Competitive wages
• Competitive bonus program for managers
• RRSP matching for salary managers

What We Are Hiring

As a Restaurant Manager, you will be supporting the General Manager in overall restaurant operations, execution, management of staff, controllable profit plan achievement, guest count growth, and sales building activities. You will also be assisting in employee selection, retention, continuous operational improvement. You will be reporting to the General Manager while assisting with the supervision of approximately 15-20 crew members.

Our team is made up of committed, caring, and energetic individuals who make every Denny's location the great and diverse place it is.

What You'll Do

• You will prepare and interpret financial and operational reports, analyze data, and develop solutions to ensure operating goals are achieved
• You will assist the General Manager by overseeing assigned shifts; monitors brand standards execution and adherence by directing hourly staff to achieve guest service standards in a clean and pleasant environment
• You will develop and coach hourly employees on brand standards, internal policies and procedures, and other guest focused programs to exceed guest service standards.
• You will work with the General Manager to attract, hire, onboard and retain the best hourly talent
• You will work with the General Manager to develop hourly employees through corporate training programs, individual development plans, and system assignments.
• You will help maintain compliance with Denny's Brand Standards, including all provincial, local and federal regulations
• You will demonstrate a strong commitment to guest satisfaction and Denny's Core Values when interacting with others
• You will perform other duties as required or assigned

Who You Are

• You have 2+ years of experience in the restaurant or hospitality industry; leadership/operations experience strongly preferred
• You are an effective communicator in English, both orally and in writing
• You have the agility to interpret and analyse financial statements
• You are a team player, collaborative and attentive
• You have excellent guest service and people skills
• You are self-motivated, organized, and able to multitask effectively
• You are licensed to operate an automobile without restrictions and have reliable transportation to meet banking obligations
• You must be able to legally work in Canada (as a citizen, resident or holding other current and valid work permit)

Dencan Restaurants Inc is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Dencan Restaurants Inc does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Dencan Restaurants Inc. takes seriously its obligations under the Human Rights Code.