Flying Tiger Copenhagen - Sales Associate - Markville

AXIATA DIGITAL ADVERTISING SDN BHD; Markham; On-site; CAD 23,000 - 28,000; Full time

Job summary

Flying Tiger Copenhagen is hiring for a Sales Associate to join our Canada store team in a fast-paced retail environment.

You will engage customers, share product stories, and help shoppers find exciting items while hitting sales targets and delivering an exceptional store experience.

Qualifications

• Friendly, outgoing personality with strong customer engagement skills.
• Experience in retail or customer service is preferred.
• Ability to achieve sales targets and performance metrics.
• Strong communication and interpersonal skills; team-oriented mindset.

Responsibilities

• Deliver a unique, fun, and engaging customer experience that reflects the Flying Tiger Copenhagen brand.
• Ensure customers are always the top priority, creating welcoming in-store moments.
• Engage with customers by sharing product knowledge and storytelling to help them discover items.
• Maintain knowledge of products, promotions, and brand values.
• Meet and exceed individual and team sales goals to contribute to store success.
• Collaborate with the team to maintain a high-energy store environment.
• Assist with merchandising, floor sets, and visual updates to keep the store inspiring.

Skills

Friendly, outgoing personality

Customer service experience

Sales targets

Communication skills

Job description

Who are we?

Fox Group, a leading and fast-growing retailer with over 10,000 employees globally, is proud to partner with Flying Tiger Copenhagen to bring this unique shopping experience to Canada. As part of our expansion, we aim to establish Flying Tiger Copenhagen as a key player in the Canadian retail landscape, complementing our existing operations of Mango, Laline, Fox Home, and Nike (operated by Retailors). This collaboration marks an exciting chapter in our journey to become the number one leading group in the retail industry in Canada. With numerous growth opportunities and expansions on the horizon, now is the perfect time to join our team and turn your retail job into your dream career.

Flying Tiger Copenhagen

Flying Tiger Copenhagen is a Danish lifestyle retail chain that began in 1995 with a single store in Copenhagen, where every item was priced at 10 Danish kroner. The name "Tiger" plays on the Danish word "tier" (pronounced tee-uh), meaning ten kroner, which phonetically resembles the English word "tiger" . Over the past three decades, the brand has expanded to over 1,000 stores across 42 countries, with its largest markets in Denmark, the United Kingdom, Italy, and Spain. Flying Tiger Copenhagen offers a wide array of products, primarily focusing on accessories and toys, all designed to bring a sense of fun and surprise to everyday life. The store layout is intentionally maze-like, encouraging customers to embark on a "treasure hunt" experience, with at least 300 new items introduced each month

Job Description – Store Manager

Who are we looking for?

We are looking for a Sales Associate who is an enthusiastic team player with a passion for retail and customer experience. The ideal candidate brings positive energy, enjoys working collaboratively, and is excited to create a fun, engaging, and memorable shopping experience for every customer.

Key Responsibilities

• Deliver a unique, fun, and engaging customer experience that reflects the spirit of Flying Tiger Copenhagen
• Ensure customers are always the top priority, creating welcoming and interactive in-store moments
• Engage with customers by sharing product knowledge and storytelling, helping them discover new and exciting items
• Maintain strong knowledge of products, promotions, and brand values
• Meet and exceed individual and team sales goals, contributing to overall store success
• Work collaboratively with the team to build a positive and high-energy store environment
• Support personal development by setting goals and actively seeking feedback
• Assist with merchandising, floor sets, and visual updates, ensuring the store remains inspiring and well-presented
• Follow all company policies and procedures
• Process transactions accurately and efficiently using POS systems
• Support back-of-house tasks, including stock replenishment and organization
• Maintain awareness of loss prevention and safety practices
• Assist with general store upkeep to ensure a clean and organized environment

Required Skills & Experience

• Friendly, outgoing personality with strong customer engagement skills
• Previous retail or customer service experience preferred
• Ability to achieve sales targets and performance metrics
• Strong communication and interpersonal skillsTeam-oriented mindset with the ability to collaborate effectively

Physical Requirements

• Flexible availability (evenings, weekends, and holidays)
• Ability to stand and walk for extended periods
• Ability to lift and move merchandise (up to ~50 lbs) as needed
• Comfortable using ladders or step stools
• Ability to perform physical tasks such as bending, reaching, and carrying items
• Strong coordination and ability to work in a fast-paced environment

Why Join Flying Tiger Copenhagen?

Join a creative and fast-growing global brand where fun, design, and customer experience come together. Be part of a supportive team environment with opportunities to learn, grow, and make an impact every day.

Pay range: $17.95/hr

This is a vacant position.

Fox Group is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all qualified candidates, including those with disabilities. Accommodations are available upon request throughout the recruitment process and will be handled confidentially.