Flight Follower

AIRMEDIC; Longueuil; On-site; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Employee referral program

Job summary

Airmedic is seeking a Flight Follower to join our mission coordination center in St-Hubert. You will analyze weather data, map routes, and assist with flight plan preparation, ensuring safe and efficient air operations.

You will communicate with clients, teams, partners, and suppliers before, during, and after flights, monitor ongoing movements, and inform the pilot in command of any weather changes or necessary plan adjustments. A two-year track record in dispatch is preferred.

Qualifications

• Hold a College Studies Diploma (DEC) or a flight dispatch diploma (CFTC DEP).
• Bilingual French and English with strong communication skills.
• Minimum 2 years experience in dispatch or as a flight follower.

Responsibilities

• Analyze meteorological information and flight routes, considering weather, distance, time, and ATC.
• Support flight plan preparation and communicate with clients, teams, partners, managers, and suppliers.
• Perform flight tracking, report weather changes, and assist pilots with flight plan updates.
• Assist operational logistics and coordinate with team members during flights.
• Manage delays, recommend cancellations when needed, and implement contingencies.

Skills

Organization

Multitasking

Problem solving

Stakeholder communication

Teamwork

Typing speed

French & English

Education

DEC or flight dispatch diploma

Tools

Flight planning software

Job description

Join our team of enthusiasts and become a Flight Follower.

Workplace: St-Hubert

Status: full-time

Working at Airmedic is synonymous with passion and commitment. We believe in the strength of the team and the diversity of skills. We are looking for a flight follower to join us in our commitment to preserve and save lives.

WHAT WILL YOU DO?

Reporting to the coordination center manager, the flight follower will contribute to the analysis of meteorological information, navigation routes (taking into account weather, distance to travel, required time, and air traffic), as well as supporting flight plan preparation.

You will be responsible for communicating with various stakeholders (clients, teams, partners, managers, suppliers) before, during, and after the flight within the mission coordination center. You will perform flight tracking, notify the pilot in command of any weather changes, and support them if flight plan changes are necessary. You will be responsible for supporting pilots in command regarding any matter related to the operational logistics of the flight, in collaboration with the various team members.

More specifically, you will:

• Gather up-to-date information on the progress of ongoing flights (flight monitoring) and ensure that information relating to these air movements is current and accurate;
• During operational irregularities, if possible in agreement with the pilot in command and in collaboration with operations coordination personnel, handle delays. If conditions require, recommend flight cancellations and implement contingency plans;
• Communicate with operations coordination personnel by providing timely analysis of risks associated with weather conditions reasonably believed to have an effect on local or system-wide operations, including aircraft on hold;
• Plan the provisioning of in-flight and holding aircraft while ensuring cost-efficiency;
• Analyze deployment and flight time performance;

Work schedule:

• 7 days on, 7 days off (7/7),
• Rotation of 7 days of day shifts (6 AM to 6 PM), 7 days off, 7 days of night shifts (6 PM to 6 AM), 7 days off, and the cycle repeats.

WHO ARE YOU?Your most important skills are the following:

Know how to organize, have the ability to perform multiple tasks simultaneously and rigorously, and determine priorities;

Ability to identify and solve problems resourcefully;

Know how to inform various stakeholders with the right information at the right time by analyzing and synthesizing available information, or seeking it out and anticipating what will be required;

Be customer-oriented by expressing yourself calmly, clearly, courteously, and empathetically, and demonstrate self-control and resilience;

Demonstrate an ability to work in a team with people from different sectors of activity (airplane, helicopter, and medical) while demonstrating a certain mastery of interpersonal relationships;

Demonstrate very excellent intellectual capacities (excellent judgment, alertness, capable of subtlety and quick thinking, good memory);

Have the ability to learn in action, from your experiences, and to adapt;

Be comfortable using computer tools and have the ability to type quickly on the computer;

Mastery of advanced spoken and written French and English. *

*advanced level English is required for technical assistance purposes with an English-speaking clientele or any external partner such as a supplier.

Your professional background stands out through the following elements:

• Hold a College Studies Diploma (DEC) or a flight dispatch diploma from CFTC (DEP);
• A minimum of 2 years of experience in dispatch or as a flight follower.

Your assets:

• Marked experience in the aeronautical or commercial/regional aviation field and/or in operations / medical / emergency fields.

ANY QUESTIONS? WANT TO BE PART OF OUR ADVENTURE?

This position is eligible for Airmedic's employee referral program (class 2)