Flight Coordinator

Propair; Rouyn-Noranda; On-site; CAD 40,000 - 60,000; Full time

Job summary

Propair, située à Rouyn-Noranda, recherche un(e) coordonnateur(trice) dynamique pour conduire les opérations aéronautiques. Dans ce rôle, vous interagirez directement avec les clients et garantirez un service de qualité tout en gérant la logistique des vols. Avec des avantages attrayants et une forte culture d'aventure, c'est l'opportunité parfaite pour ceux qui cherchent à faire une différence dans un environnement stimulant.

Benefits

Passes de vol pour vous et votre famille

Assurance groupe attrayante

RRSP collectif avec participation de l'employeur

Opportunités de croissance professionnelle

Formation sur site

Qualifications

• Expérience en service client requise.
• Bilinguisme (anglais/français) est essentiel.

Responsibilities

• Répondre aux demandes des clients et favoriser des relations basées sur des solutions.
• Préparer des devis et coordonner le soutien avant et après les ventes.
• Coordonner les opérations avec les clients et l'équipe interne.

Skills

Organisation

Prise d'initiative

Gestion du stress

Education

DEP en répartition de vol

Connaissances en aéronautique

Tools

Microsoft Office Suite

Job description

LET'S TALK ABOUT US!

Propair is an employer of choice due to its stability, humanism, and the benefits offered, as well as the motivating and innovative challenges that are an integral part of its values. Based in Rouyn-Noranda, we are recognized for the excellence of our services in aircraft chartering, aeromedical evacuations, aircraft maintenance, and airport services, all provided by nearly 130 employees.

At Propair, it's more than just a career that awaits you!

WHAT PROPAIR HAS PLANNED FOR YOU!

• Access to Propair flight passes for you and your immediate family;
• Full-time, permanent position based at our Rouyn-Noranda location;
• A unique work experience where adventure takes center stage, and routine is non-existent;
• On-site training provided;
• Attractive group insurance benefits with employer contributions;
• Collective RRSP with employer participation;
• Opportunities for professional growth and development;
• Engaging projects and responsibilities that will make you excited to come to work every day.
  
  

YOUR ROLE

• Respond to various customer requests, fostering solution-based relationships;
• Prepare quotes and coordinate support for clients before and after sales;
• Coordinate operations with clients and internal teams (pilots, crew scheduling);
• Prepare flight manifests for crews;
• Manage Medevac flight coordination;
• Monitor operational flight progress;
• Provide crews with information on expected weather conditions, the status of navigation facilities, and airports along the planned route.
  
  

Professional Requirements

• DEP (in flight dispatching - an asset);
• Knowledge of aeronautics (an asset);
• Experience in customer service.
  
  

Operational Requirements

• Proficiency with Microsoft Office Suite;
• Bilingualism (English/French) .
  
  

Skills

• Strong organizational skills and ability to prioritize activities;
• Initiative and a strong sense of responsibility;
• Flexibility in work schedule;
• Ability to manage stress and handle unexpected situations effectively.
• Training or experience in sales.