Flight Coordinator

Propair inc.; Rouyn-Noranda; On-site; CAD 45,000 - 60,000; Full time

Job summary

Propair inc. is seeking a full-time, permanent customer service representative in Rouyn-Noranda. This role involves coordinating operations and managing customer requests in aeronautics, offering a unique work experience with opportunities for growth and engaging responsibilities.

Benefits

Access to flight passes

Attractive group insurance benefits

Collective RRSP with employer participation

On-site training provided

Opportunities for professional growth

Engaging projects

Qualifications

• Customer service experience required.
• DEP in flight dispatching is an asset.
• Knowledge of aeronautics is advantageous.

Responsibilities

• Respond to customer requests, fostering solution-based relationships.
• Prepare quotes and coordinate operations.
• Manage Medevac flight coordination and provide relevant information.

Skills

Organizational skills

Initiative

Flexibility

Stress management

Sales experience

Education

DEP in flight dispatching

Knowledge of aeronautics

Tools

Microsoft Office Suite

Job description

Propair is an employer of choice due to its stability, humanism, and the benefits offered, as well as the motivating and innovative challenges that are an integral part of its values. Based in Rouyn-Noranda , we are recognized for the excellence of our services in aircraft chartering, aeromedical evacuations, aircraft maintenance, and airport services, all provided by nearly 130 employees.

At Propair, it's more than just a career that awaits you!

WHAT PROPAIR HAS PLANNED FOR YOU!

• Access to Propair flight passes for you and your immediate family;
• Full-time, permanent position based at our Rouyn-Noranda location;
• A unique work experience where adventure takes center stage, and routine is non-existent;
• On-site training provided;
• Attractive group insurance benefits with employer contributions;
• Collective RRSP with employer participation;
• Opportunities for professional growth and development;
• Engaging projects and responsibilities that will make you excited to come to work every day.

YOUR ROLE

• Respond to various customer requests, fostering solution-based relationships;
• Prepare quotes and coordinate support for clients before and after sales;
• Coordinate operations with clients and internal teams (pilots, crew scheduling);
• Prepare flight manifests for crews;
• Manage Medevac flight coordination;
• Monitor operational flight progress;
• Provide crews with information on expected weather conditions, the status of navigation facilities, and airports along the planned route.

Professional Requirements :

• DEP (in flight dispatching - an asset);
• Knowledge of aeronautics (an asset);
• Experience in customer service.

Operational Requirements :

• Proficiency with Microsoft Office Suite;

Skills :

• Strong organizational skills and ability to prioritize activities;
• Initiative and a strong sense of responsibility;
• Flexibility in work schedule;
• Ability to manage stress and handle unexpected situations effectively.
• Training or experience in sales.

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