Flexible Pharmacy Assistant - Patient Care & Precision

Shoppers Drug Mart; Kitchener; Hybrid; CAD 26,000 - 32,000; Full time

Job summary

Shoppers Drug Mart in Canada is hiring a Pharmacy Assistant to support dispensing prescriptions and pharmacy services. You will assist in data entry, prepare orders, and help at the counter, always focusing on accurate processing and excellent customer care.

The role involves working with pharmacists on clinical inquiries, handling third-party billing, and maintaining daily administrative tasks. A diploma in pharmacy assisting is preferred, with a strong eye for detail and organization.

Qualifications

• High School Diploma.
• Diploma from a Pharmacy Assistant credited course preferred.
• Previous Pharmacy Experience preferred.
• Effective organizational skills, ability to multi task.
• Problem Solving Skills.
• Strong attention to detail.

Responsibilities

• Greet customer promptly and gather prescription information according to Standards.
• Refer to the pharmacist all clinical inquiries.
• Set realistic customer expectations as to wait times.
• Locate and cash out prescriptions and any ancillary items.
• Ensure customers requiring counseling are referred to the Pharmacist.
• Maintain and control the cash register in the dispensary.
• Adhere to all confidentiality and privacy requirements.
• Receive new and repeat prescription orders in accordance with Standard Operating Procedures.
• Prepare and submit orders, excluding controlled drugs and narcotics.
• Adjudicate third party billing and manage Third-Party Accounts.
• Answer telephone and refer to a pharmacist when necessary.
• Manage incoming faxes according to Pharmacy Standards of Practice.
• Assist pharmacist in coordinating call backs.
• Accurately file completed documentation.
• Assist in prescription preparation to company standards and professional services.
• Data entry for new prescriptions, and managing refill request processing.
• Select medications to fill prescriptions according to Pharmacy Standards of Practice.
• Efficiently count or measure, package, and label prescriptions, as per Pharmacy Standards.
• Accurately enter and maintain appropriate data within the applicable Pharmacy systems.

Skills

Effective organizational skills

Ability to multi task

Problem Solving Skills

Strong attention to detail

Previous Pharmacy Experience

Education

High School Diploma

Pharmacy Assistant Diploma

Job description

Shoppers Drug Mart in Canada is hiring a Pharmacy Assistant to support dispensing prescriptions and pharmacy services. You will assist in data entry, prepare orders, and help at the counter, always focusing on accurate processing and excellent customer care.

The role involves working with pharmacists on clinical inquiries, handling third-party billing, and maintaining daily administrative tasks. A diploma in pharmacy assisting is preferred, with a strong eye for detail and organization.