Flex Selling Associate

Saks Fifth Avenue OFF 5TH; Alberta; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a motivated individual to join their retail team. This role focuses on delivering exceptional customer service and building lasting relationships with clients. You will engage with customers, recommend products, and efficiently process sales transactions. With a commitment to excellence, you will contribute to achieving sales goals while ensuring the store's merchandise is displayed according to brand standards. This dynamic environment offers opportunities for career advancement and a culture that values flexibility and inclusivity. If you are passionate about fashion and customer service, this position is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Employee Discount

Flexible Work Environment

Career Advancement Opportunities

Qualifications

• High school diploma or equivalent required with retail experience.
• Proven sales track record and customer service excellence.

Responsibilities

• Recommend and help locate merchandise based on customer needs.
• Process sales transactions accurately and maintain store displays.

Skills

Customer Service

Sales Skills

Product Knowledge

Relationship Building

Problem Solving

Education

High School Diploma

Tools

POS Register System

Ticket Scanners

Job description

Saks OFF 5TH is the premier luxury off-price destination. In its more than 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, the company provides the best names in fashion at an incredible value through its merchandise authority, unparalleled brand access and seamless connection between ecommerce and stores.

What This Position Is All About:

ROLE DESCRIPTION:
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Be familiar with store inventory to provide customers with best product knowledge.
Consistently greet customers and educate them on current promotions.
Foster repeat business by building relationships with customers and promoting Saks credit card.
Efficiently and accurately process sales transactions using the POS register system and adhere to checkout standards.
Resolve customer issues through aligning to the core values of trust, integrity and respect.
Achieve individual and store goals for sales, customer acquisition and loyalty program participation.
Participate in the ongoing maintenance of the selling floor and fitting rooms, including re-sizing of fixtures, putting go-backs away, executing markdowns, and signing fixtures and windows where needed.
Complete the markdown process with urgency and accuracy in accordance to company standards.
Participate in store programs and selling events.
Maintain the proper display of merchandise in the store, ensuring they comply with brand standards.
Adhere to Asset Protection control and compliance procedures.
Support the store's shortage and theft awareness program through reporting methods provided by the company.
Efficiently complete tasks or special projects assigned by store leadership.

KEY QUALIFICATIONS:
High school diploma or equivalent.
Experience in a retail, customer service, or sales environment.
Proven sales track record and results driven mindset.
Competitive drive and entrepreneurial confidence to succeed.
Demonstrated ability to deliver a high standard of customer service and build exceptional customer relationships.
Thorough knowledge of the fashion industry and a passion for sharing your expertise.
Ability to act promptly in routine situations and see a clear plan of action to a positive result in the customer's eyes.
Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers.
Flexibility to work evenings, weekends and public holidays.

Your Life and Career at Saks OFF 5TH:

• Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win.
• Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers.
• A culture that promotes a flexible work environment.
• Benefits package for all eligible full-time employees (including medical, dental and vision).
• An amazing employee discount and other exciting perks.

Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.

We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying. Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all.