Fleet Support

The Brick; Calgary; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is looking for an enthusiastic Support Representative to join their Fleet division. This role is perfect for individuals who are passionate about customer service and thrive in a fast-paced, team-oriented environment. You will be responsible for providing exceptional support to drivers and customers, resolving inquiries, and ensuring a smooth operational flow. With a commitment to career growth and a dynamic work atmosphere, this opportunity offers a chance to develop your skills while making a positive impact. If you are ready to take your career to the next level, this is the role for you!

Benefits

Health Benefits

Dental Benefits

Paramedical Services

Employee Discounts

Career Progression Opportunities

Flexible Work Hours

Qualifications

• Proficient in customer service with strong communication skills.
• Ability to multitask and pay attention to detail in a fast-paced environment.

Responsibilities

• Provide courteous service to drivers and customers over the phone.
• Resolve customer concerns and process clerical transactions.

Skills

Customer Service

Communication Skills

Multitasking

Attention to Detail

Bilingual (English & French)

Education

High School Diploma or Equivalent

Tools

MS Office

Email

Job description

Is this job for you?

Do you believe in putting the customer first?

Are you a team player and do you have an incredible sense of leadership?

Are you motivated by achievement goals?

The Brick is actively seeking to expand our Fleet support team. We need enthusiastic people with a great customer-focused attitude! The winning combination of team spirit and desire for career-focused growth will ensure a rewarding experience in one of our fabulous Fleet division! We are currently seeking an enthusiastic and organized Support Representative with a passion for customer service to join our team at The Brick's delivery department!

Responsibilities

• Provide courteous, prompt, and professional service to drivers and customers over the phone
• Resolve customer concerns and respond to their inquiries
• Address and record customer absences, product damage, and customer resets
• Process routine clerical transactions in-between phone calls

Qualifications

• Proficient computer and keyboarding skills (MS Office, email, etc.)
• Excellent communication skills, both verbal and written; Bilingual language skills (English & French) are an asset
• Strong multitasking with an emphasis on attention to detail
• Proven ability to work in a fast-paced, team-oriented environment
• Flexibility to work a variety of shifts, including evenings and weekends, as required
• High school diploma or equivalent
• Previous experience in a call centre or customer service environment is an asset

Why The Brick?

• A flexible and comprehensive benefits package, including Health, Dental, and Paramedical Services for you and your family
• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• Employee discounts
• A dynamic environment to showcase your leadership talents.

Apply now

If you’d like to apply for this role, please contact our recruitment team at [e-mail]

Attach your CV and tell us why you would be a great fit at The Brick!

The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to [e-mail]