Fixed Operations Manager

Carter Honda; Vancouver; On-site; CAD 70,000 - 90,000; Full time

Job summary

Carter Honda is seeking a Fixed Operations Manager for their Vancouver location. The role involves overseeing parts and service operations, focusing on customer satisfaction, and driving business success. Ideal candidates will have strong leadership skills and automotive industry experience.

Qualifications

• Experience in customer retention and satisfaction.
• Strong leadership and team management abilities.
• Prior experience in the automotive service industry.

Responsibilities

• Overseeing dealer parts and service operations.
• Ensuring customer retention and satisfaction.
• Managing overall fixed operations for business success.

Skills

Customer Retention

Leadership

Communication

Analytical Thinking

Problem Solving

Job description

Direct message the job poster from Carter Honda

Carter Honda, located in Vancouver, BC, offers a wide range of automotive products and services to customers in the area. Specializing in Honda vehicles, we provide both new and used cars, including popular models like the Civic, Accord, CR-V, Odyssey, Pilot, Passport, HR-V and Ridgeline. As a trusted Honda car dealer in Vancouver, we aim to meet the needs and preferences of our diverse customer base.

Role Description

This is a full-time on-site role for a Fixed Operations Manager at Carter Honda in Vancouver, BC. The Fixed Operations Manager will be responsible for overseeing dealer parts and service operations, ensuring customer retention and satisfaction, and managing overall fixed operations to drive business success.

Qualifications

• Customer Retention and Customer Satisfaction experience
• Strong leadership and team management abilities
• Excellent communication and interpersonal skills
• Analytical thinking and problem-solving skills
• Prior experience in the automotive service industry

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Automotive

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