Fixed Operations Manager

Maitland Ford; Sault Ste. Marie; On-site; CAD 70,000 - 100,000; Full time

Job summary

A leading automotive dealership in Sault Ste. Marie seeks a Fixed Operations Manager to enhance profitability and performance across departments. The ideal candidate will demonstrate strong leadership and communication skills, ensuring exceptional customer service while fostering a collaborative team environment.

Benefits

Career development opportunities

Training & Development programs

Collaborative work environment

Full benefit programs

Employee and Family Assistance Program

Qualifications

• Valid driver's license required.
• Previous leadership experience in Automotive Fixed Operations.
• Strong commitment to delivering exceptional customer service.

Responsibilities

• Oversee performance and profitability of Fixed Operations Departments.
• Motivate and coach team members for performance.
• Drive sales and champion the customer experience.

Skills

Communication

Leadership

Customer Service

Education

High School Diploma

Post-Secondary Education

Job description

Maitland Ford is a proud member of the AutoIQ Dealership Group. We are ambitious, innovative and forward-thinking and we strongly believe that our people are our greatest asset. As lifelong students of our craft, we pursue improvement at every turn. We do not settle for “Best” because our quest to improve and grow doesn’t have a finish line.

We are currently seeking a Fixed Operations Manager to join our leadership team of customer focused professionals within our high volume and process-driven dealership.

Purpose / Summary of Position :

This role is responsible for the overall performance and profitability of the Fixed Operations Departments with oversight and management of the Fixed Operations Department leaders including Parts Manager; Service Manager; Body Shop Manager; Quick Lane Manager. This Management role is responsible for ongoing planning and collaboration with other department leaders; executing on objectives, goals and growth strategies; ensuring compliance with process and procedures; motivating and coaching team members for performance; improving efficiencies; driving sales and championing the customer experience.

Required Qualifications :

Our ideal candidates understand that customers have a choice in where they purchase and service their vehicles, and therefore demonstrate a commitment delivering unparalleled service to show our customers real value for their hard-earned money.

Our leaders are excellent communicators who love working directly with both customers & co-workers and who are businesspeople and people-people. Our leaders understand that the best team will provide the best customer service and as such, make attracting and retaining talent a top priority because it is critical to our success. Fostering a team of happy, empowered and engaged individuals is a key priority of this leadership role.

Candidates must possess :

• Valid driver’s license
• Minimum High School Diploma
• Post-Secondary Education Preferred
• Previous leadership experience in Automotive Fixed Operations

Why AutoIQ?

• Progressive and innovative Auto Group
• Career development– we provide opportunities for advancement all the way up to ownership in the business
• Training & Development – We believe in and are committed to training our people for success
• A chance to be a part of a fun, collaborative culture based on shared core values and operating principles across our stores
• Commitment to an exceptional employee experience
• Collaborative work environment & group support
• Full benefit programs & competitive compensation plans
• Employee and Family Assistance Program

Qualified applicants are invited to apply with resume and cover letter.

AutoIQ is an equal opportunity employer which values diversity in the workplace. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). Applicants are asked to make their needs / requirements, for the purpose of accommodation under AODA, known to Human Resources when they are contacted for an interview or by emailing .

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