Fitness Supervisor

YMCA of Greater Vancouver; Surrey; On-site; CAD 67,000 - 70,000; Full time

Benefits offered by this job

Free YMCA Gym Membership and/or Y@Home

Training and Professional Development

Extended Health and Dental Benefits

Employee assistance program

Reduced childcare rates

Charitable community impact

Job summary

YMCA BC seeks a Fitness Supervisor to develop and deliver high‑quality fitness programs, lead Personal Trainers and volunteers, and uphold safety standards. You will create diverse schedules engaging members of all fitness levels and coordinate with other teams to improve member satisfaction and retention.

The role requires multiple years of supervisory and fitness leadership experience, certifications in group fitness and CPR/First Aid, and a commitment to YMCA values and safety.

Qualifications

• Minimum three years supervisory experience.
• Minimum five years’ experience in fitness/health and wellness environments.
• Current YMCA Group Fitness Instructor Certification or equivalent.
• Personal Training Certification an asset.
• Experience training and supervising staff and volunteer teams.
• Experience instructing Group Fitness classes.
• Proven knowledge in exercise science, nutrition, choreography, and fitness trends.
• Current Standard First Aid and CPR‑C & AED certificate.
• Post-Secondary education or degree in Physical Education or related field an asset.
• 3 satisfactory references and background checks required.

Responsibilities

• Ensure the delivery of high‑quality fitness programs meeting YMCA standards.
• Recruit, train, support, and recognize group fitness volunteers.
• Hire, onboard, and manage Personal Trainers and oversee program delivery.
• Ensure safety of participants, staff, and property per YMCA policies.
• Oversee fitness floor and equipment; report issues and suggest improvements.
• Partner with the Member Experience Team to enhance satisfaction and retention.
• Provide operational oversight as Duty Staff when required.

Skills

Supervisory experience

Fitness/health industry experience

Group Fitness Instructor Certification

Personal Training Certification

Staff and volunteer training

Group Fitness instruction

Exercise science knowledge

First Aid & CPR-C & AED

Physical Education degree asset

References & background check

Education

Post-secondary education or degree in Physical Education or related field

Job description

Location: Tong Louie Family YMCA (14988 57 Ave, Surrey, BC V3S 7S6)

Terms: Full-Time Permanent

Hours: 35 hours per week

Shift: Tuesday to Saturday; shift times will vary

Start Date: As soon as possible

Salary: $67,000 - $69,500 per year

Reports To: Centre Manager, Tong Louie Family YMCA

• Free YMCA Gym Membership and/or Y@Home
• Training and Professional Development Opportunities
• Extended Health and Dental Benefits
• Extensive Employee assistance program
• Reduced childcare rates and priority placement for YMCA Staff
• Be part of a charitable organization that positively impacts the community

*Some benefits may vary based on region and employment terms

Nature and Scope:

YMCA BC cares about raising healthy and resilient children, ensuring youth feel confident and supported and helping people feel healthy and connected to others in the community. We believe that everyone deserves to be healthy in spirit, mind and body. Our state-of-the-art centres of community offer a range of health, fitness, and aquatics programs for individuals and families.

The Fitness Supervisor is responsible for developing and delivering high-quality fitness programs that align with YMCA standards, creating diverse schedules and initiatives to engage members of all fitness levels. This role provides leadership to Personal Trainers and Volunteers through recruitment, training, and coordination of schedules, ensuring smooth operations and strong team communication. Additionally, the Fitness Supervisor upholds safety protocols, fosters positive member relationships, and collaborates with the Member Experience Team to enhance satisfaction and retention.

Major Responsibilities: in this position, you will:

• Ensure the delivery of high-quality fitness programs that meet YMCA standards and support member engagement across a range of fitness levels and abilities.
• Recruit, train, support, and recognize group fitness volunteers to maintain a diverse and engaging group fitness schedule.
• Hire, onboard, and manage Personal Trainers, oversee personal training program delivery, support revenue growth, and manage personal training payroll.
• Ensure the safety of participants, staff, and property by adhering to YMCA health and safety policies, procedures, and best practices.
• Oversee the fitness floor and equipment, ensuring functionality and cleanliness, reporting issues to Facilities, and recommending equipment improvements or additions.
• Partner with the Member Experience Team to implement The Y Way, deliver “Moments That Matter,” build strong member relationships, and address concerns or conflicts.
• Act as Duty Staff as required, providing operational oversight, resolving customer issues, and offering confident leadership to frontline teams.

Qualifications- you bring:

• Minimum three years supervisory experience
• Minimum five years’ experience in fitness/health and wellness environments
• Current YMCA Group Fitness Instructor Certification or equivalent
• Personal Training Certification an asset
• Experience training and supervising staff and volunteer teams
• Experience instructing Group Fitness classes
• Proven knowledge in the areas of exercise science, nutrition, choreography, and fitness trends
• Current Standard First Aid and CPR‐C & AED certificate
• Post-Secondary education or degree in a Physical Education or related field an asset
• Successful candidate will be required to provide 3 satisfactory references
• Successful candidates will be required to provide a current and satisfactory Criminal Record check with a Vulnerable sector search issued no later than six (6) months preceding the start date.

About YMCA BC:

By igniting belonging and championing health equity, YMCA BC strengthens the foundations of community. With over 3,000 employees and volunteers, YMCA BC serves 150,000 individuals of all ages, backgrounds and abilities across hundreds of service locations, from the Sunshine Coast to Fort St. John.

As a charity, YMCA BC promotes equitable access to healthier outcomes by providing vital programs and services to help address many of our communities' most pressing social issues, including health and wellness, affordable child care and camps, mental health, employment services and community health.

We believe there is potential inside all of us and envision vibrant, healthy and inclusive communities for all.

YMCA BC is firmly committed to equity, diversity, inclusion, and belonging (EDIB). By taking an intersectional approach to our programs and services, the YMCA is committed to creating spaces and experiences where everyone feels safe, welcome, and like they belong. Learn more at ymcabc.ca

Application Deadline: September 20, 2026

• If short-listed for a position: We will contact you to move forward to the next step.
• If not selected for a specific posting: Continue applying for future positions matching your qualifications and interests.

YMCA BC is committed to creating an inclusive, accessible environment where all members of our community feel valued, respected, and supported. We encourage applications from the diverse communities in which we live and serve, including but not limited to people of colour, Indigenous people, persons with disabilities, and persons of any sexual orientation or gender identity. We have established policies, procedures, and practices to meet accessibility standards throughout the hiring process. Should you require any accommodation throughout the recruitment process, please do not hesitate to contact our People Services department.

Thank you for your interest and application.