Fitness Front Desk (Part-time)

Royal Canadian Yacht Club; Toronto; On-site; CAD 28,000 - 38,000; Full time

Job summary

The Royal Canadian Yacht Club in Toronto is seeking a Fitness Appraiser to monitor fitness usage for Members and Non-Members, administer initial assessments, and design basic programs. This role focuses on exceptional customer service and professional interactions within the Club’s standards.

Candidates should have knowledge of fitness equipment, a valid First-Aid/ CPR-C certificate, and at least one year of relevant experience.

Qualifications

• Knowledge of fitness equipment and its proper use.
• First-Aid and CPR-C certification required.
• Exceptional customer service qualities and communication skills.
• Minimum 1 year of related experience.

Responsibilities

• Monitor fitness section usage by Members and Guests.
• Register new Members and guests; ensure paperwork and shoe tags.
• Administer initial assessments and design basic programs for Members.
• Maintain cleanliness and organization of the Fitness Centre.
• Set up and tear down fitness classes; collect attendance for statistics.
• Return phone calls within the shift and manage inquiries.

Skills

Fitness knowledge

First Aid CPR-C

Customer service

Communication

1 year experience

Job description

The Royal Canadian Yacht Club is a world class yacht club with a mandate to promote excellence in competitive sailing and sports. The RCYC operates year-round from two facilities: our summer home at the Island Clubhouse and our City Clubhouse in downtown Toronto at St George and Bloor. With over 4000 Members we have extensive services in Food and Beverage along with Fitness, Sports and Sailing facilities.

The Fitness Appraiser is primarily responsible for monitoring fitness usage of both members and Non-Members, registering and administering the initial assessment and program designs for Members. The Fitness Appraiser is responsible for ensuring Member and Guest expectations are exceeded within the Club standards. The position must demonstrate effective communication skills, providing exceptional customer service while maintaining a professional demeanor.

REQUIREMENTS:

• Knowledge of fitness equipment and its’ proper use is essential
• Must hold a valid First-Aid and CPR-C Certificate
• Exceptional customer service skills
• Excellent interpersonal and communication skills
• Minimum 1-year experience

JOB DUTIES:

• Monitor Fitness Section Members and assist with equipment usage
• Register new fitness Members and guests, ensuring all paperwork is signed, shoe tag is provided etc.
• Administer initial assessment and program design sessions for Members as needed
• Keep Fitness Centre clean and tidy
• Set up and tear down each fitness class during shift and collect attendance sheets for statistics
• Ensure that small equipment room is clean, organized and locked after each class
• Return phone calls once every hour within shift

HOURS OF WORK:

• The Fitness centre is open from 6am to 11pm on weekdays and 8am to 5pm on weekends.
• 6 AM - 11AM
• 4PM - 8PM
• Hours ranging from 4 hours to 8 ( two shifts)

ACCOMMODATION:

The Royal Canadian Yacht Club is proud to be an equal opportunity employer committed to a diverse and inclusive workplace. We ensure that all individuals are treated equally, respectfully and with integrity. We welcome resume submissions from all qualified applicants and thank you for your interest in the Royal Canadian Yacht Club. If accommodations are required, please contact Human Resources directly. All information received will be addressed confidentially.

SUMMARY:

The Royal Canadian Yacht Club is a world class yacht club with a mandate to promote excellence in competitive sailing and sports. The RCYC operates year-round from two facilities: our summer home at the Island Clubhouse and our City Clubhouse in downtown Toronto at St George and Bloor. With over 4000 Members we have extensive services in Food and Beverage along with Fitness, Sports and Sailing facilities. The Fitness Appraiser is primarily responsible for monitoring fitness usage of both members and Non-Members, registering and administering the initial assessment and program designs for Members. The Fitness Appraiser is responsible for ensuring Member and Guest expectations are exceeded within the Club standards. The position must demonstrate effective communication skills, providing exceptional customer service while maintaining a professional demeanor.

REQUIREMENTS:

• Knowledge of fitness equipment and its’ proper use is essential
• Minimum 1-year experience
• Must hold a valid First-Aid and CPR-C Certificate
• Exceptional customer service skills
• Excellent interpersonal and communication skills

JOB DUTIES:

• Monitor Fitness Section Members and assist with equipment usage
• Register new fitness Members and guests, ensuring all paperwork is signed, shoe tag is provided etc.
• Administer initial assessment and program design sessions for Members as needed
• Keep Fitness Centre clean and tidy
• Set up and tear down each fitness class during shift and collect attendance sheets for statistics
• Ensure that small equipment room is clean, organized and locked after each class
• Return phone calls once every hour within shift

HOURS OF WORK:

• The Fitness centre is open from 6am to 11pm on weekdays and 8am to 5pm on weekends.

ACCOMMODATION:

• 6 AM - 11AM
• 4PM - 8PM
• Hours ranging from 4 hours to 8 ( two shifts)