FIS AutoSuite – Automotive Finance Product Support Expert

System Canada; Toronto; On-site; CAD 60,000 - 90,000; Full time

Job summary

A leading company in automotive finance seeks a dedicated Automotive Finance Product Support Expert in Toronto. The role involves adjusting system configurations and leveraging AutoSuite expertise to support customer service and resolve issues effectively. Candidates should possess strong analytical and problem-solving skills, contributing to the continuous improvement of the product support function.

Qualifications

• Experience with AutoSuite applications and technologies.
• Strong analytical and problem-solving skills.

Responsibilities

• Adjust system configurations and provide AutoSuite expertise.
• Investigate and resolve encountered issues on a daily basis.
• Research and test new features with each release.

Skills

Problem Solving

Technical Expertise

Analytical Thinking

Job description

FIS AutoSuite – Automotive Finance Product Support Expert

• Full-time

System Canada resources have a broad range of skills in different technologies.The large skill-set has been made possible by a conscious focus on strengthening our skills base. Every person selected for our team brings something new, something that adds to our offerings. We learn continuously, both on the job and through formal training programs.

Visit us at: http://www.SystemCanada.com

System Canada is an equal opportunity employer.

• Adjusts system configurations, rules, queues, etc..
• Provides AutoSuite expertise for customer service / collection components (queues, workflows, drop down field definitions, notes, follow-up rules and more)
• Provides AutoSuite expertise for the core receivables components (product definitions, tax rate changes, rate index changes, securitization maintenance, system options and more)
• Provides assistance with AutoSuite exceptions encountered through batch.
• investigate and resolves any issues that may have been encountered on a daily basis.
• Research and testing of new features/functionality arriving with each new release as they pertain to the existing portfolio.