FIS AutoSuite – Automotive Finance Product Support Expert

System Canada; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading company in the automotive finance sector is searching for an Automotive Finance Product Support Expert. This role involves providing specialized AutoSuite expertise, managing customer service components and problem resolution. Successful candidates will have strong problem-solving skills and experience with AutoSuite functionalities.

Qualifications

• Experience in providing AutoSuite expertise related to customer service and receivables.
• Ability to investigate and resolve issues promptly.

Responsibilities

• Manage customer service/collection components for AutoSuite.
• Assist with AutoSuite exceptions and maintain system options.
• Research and test new features for updates.

Skills

Customer Service

AutoSuite Expertise

Problem Solving

Research and Testing

Job description

FIS AutoSuite – Automotive Finance Product Support Expert

• Full-time

System Canada resources have a broad range of skills in different technologies.The large skill-set has been made possible by a conscious focus on strengthening our skills base. Every person selected for our team brings something new, something that adds to our offerings. We learn continuously, both on the job and through formal training programs.

Visit us at : http : / / www.SystemCanada.com

System Canada is an equal opportunity employer.

• Provides AutoSuite expertise for customer service / collection components (queues, workflows, drop down field definitions, notes, follow-up rules and more)
• Provides AutoSuite expertise for the core receivables components (product definitions, tax rate changes, rate index changes, securitization maintenance, system options and more)
• Provides assistance with AutoSuite exceptions encountered through batch.
• investigate and resolves any issues that may have been encountered on a daily basis.
• Research and testing of new features / functionality arriving with each new release as they pertain to the existing portfolio.

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