Financial Services Specialist — Customer Impact & Growth

Moneymart Inc.; Toronto; On-site; CAD 25,000 - 28,000; Full time

Benefits offered by this job

Monthly store bonus up to $590

Competitive Paid Time Off

Group retirement options

Education reimbursement program

Perkopolis exclusive perks

Free company services (check cashing,钱

Job summary

Money Mart is a financial services provider with a long-standing history and a strong presence across North America. We empower customers with flexible loan products, everyday financial services, and a commitment to community impact.

Join our team to deliver exceptional customer experiences, handle transactions with integrity, and contribute to store profitability while growing with a company that values diversity and inclusion.

Qualifications

• Have a minimum of one year of financial services and sales experience.
• Have a passion for customer service.
• Have a high school diploma or equivalent.

Responsibilities

• Deliver results on store profitability goals.
• Provide a quality customer sales experience through efficient execution of all customer transactions.
• Determine customers' needs and provide them with solutions that satisfy those needs.
• Handle cash and accurately enter transactions into the system.
• Contact customers over the phone with past due balances and negotiate payment terms and schedules.
• Complete all documentation accurately.
• Follow safety, security, and compliance requirements.

Skills

Customer service

Sales experience

Education

High school diploma or equivalent

Job description

Money Mart is a financial services provider with a long-standing history and a strong presence across North America. We empower customers with flexible loan products, everyday financial services, and a commitment to community impact.

Join our team to deliver exceptional customer experiences, handle transactions with integrity, and contribute to store profitability while growing with a company that values diversity and inclusion.