FINANCIAL SERVICES MANAGER

Birchwood Automotive Group; Winnipeg; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Full benefits package including health

RSP Matching up to $5,000

Employee referral bonus

Career development opportunities

Learning & development

Wellness program

Corporate discounts

Volunteer program

Company events

Job summary

Birchwood Automotive Group seeks a Financial Services Manager to guide customers through finance options, vehicle protection products, and ownership coverage, while leading the Financial Services Office. You will leverage industry-leading technology to support the four core functions: Sales, Legal & Compliance, Administration, and Management.

The ideal candidate will be energetic, customer-focused, and adept at collaborating with sales teams to ensure a seamless buying experience.

Qualifications

• Experience as a Financial Services Manager in an automotive environment.
• Strong commitment to customer satisfaction and relationship management.
• Ability to negotiate and close finance deals with clients.
• Comfort with dealership software and technology.
• Demonstrated attention to detail and time management.

Responsibilities

• Advise customers on finance options, vehicle protection products, and ownership coverage.
• Lead the Financial Services Office: Sales, Legal and Compliance, Administration, and Management.
• Collaborate with Sales and Service teams to deliver a best-in-class customer experience.
• Ensure compliance and accurate administration of all in-house processes.

Job description

Financial Services Manager

Reporting Relationship: This position reports directly to the General Sales Manager.

Job Summary

The Financial Sales Manager plays an integral role in Birchwood achieving the highest level of customer satisfaction during the sales cycle. The Financial Sales Manager will offer expert advice on finance options, vehicle protection products, and personal coverage relating to the ownership of the vehicle. Using industry-leading technology and software, they will deliver upon the four essential functions of the Financial Services Office: Sales, Legal and Compliance, Administration, and Management. The successful candidate will be energetic, conscientious, and focused on providing a customer-focused experience.

Qualifications

• Previous automotive Financial Services Manager or automotive sales experience is required
• Relationship expert with a demonstrated commitment to customer satisfaction
• Thrive in a collaborative environment
• High attention to detail with proven time management and organizational skills
• A commitment to continuous learning and professional development
• Comfortable leveraging technology for most day-to-day functions
• Proven negotiation success is essential
• A Class 5 driver's license and driver’s abstract are required

What Birchwood Can Offer You

• Competitive compensation – in addition to salary, many roles have bonus and commission incentives that reward you for success
• Full benefits package including vacation time, company-paid extended health, dental/vision coverage, and employee assistance – with flex plan options
• RSP Matching program – Birchwood will match up to $5,000 of your regular earnings after 1 year of employment
• Employee referral bonus program – refer your friends to Birchwood and receive a referral bonus
• Career development opportunities & internal promotions
• Learning & development opportunities
• Wellness program
• Corporate discounts & group savings plan
• Volunteer program – Dollars for Doing
• Company events – Birchwood Bucks, Circle of Excellence, holiday parties

Birchwood is Manitoba’s largest automotive retailer. Our 24 franchises are in addition to four state-of-the-art collision repair centres and four Birchwood Credit Solutions locations. We offer sales, services, and parts to meet our customers’ automotive needs. We’re a recognized leader in the retail automotive industry, not only for our diverse workforce reflecting our community, but also for our unparalleled commitment to team members, customers, partners, and neighbourhoods. At Birchwood, our days begin and end with gratitude, personal leadership, trust, respect, continuous improvement, and generosity.

Birchwood is committed to creating a diverse workplace and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Reasonable accommodation is available to applicants with disabilities upon request. Please email your request to: [e-mail]

Department: Sales

Employment Type: Full Time