Financial Service Representative

goeasy Ltd.; Windsor; On-site; CAD 40,000 - 55,000; Full time

Job summary

Join goeasy Ltd., one of Canada's fastest growing companies, as a Financial Service Representative. You'll engage with customers to help them achieve their financial goals through tailored financial products. With comprehensive training and a robust benefits package, this role offers a rewarding career path in a supportive environment.

Benefits

Financial incentives

RRSP and Employee Share Purchase Plan matching

Extended healthcare including Mental Health

Paid personal and volunteer days

Employee discounts on various products

Tuition Assistance Program

Leadership development programs

Qualifications

• Experience in a customer-facing environment preferred.
• Excellent communication and results-oriented.
• Compassionate with integrity.

Responsibilities

• Generate sales and manage overdue accounts.
• Educate customers on financial products.
• Review and evaluate prospective loans.

Skills

Communication

Customer Satisfaction

Sales

Empathy

Job description

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.

easyfinancial is one of Canada’s leading non-prime lenders, and we pride ourselves on helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $75,000, even when everyone else says no.

Position: Financial Service Representative

You’ll be responsible for generating sales and managing overdue accounts through direct engagement with customers, helping them build their credit through monthly payments.

No experience? No problem! We offer comprehensive training programs to equip you with the tools needed for success.

What’s in it for you:

• Benefits and Perks package which goes beyond your base salary:
• Financial incentives: Monthly, quarterly, and semi-annual plans
• RRSP and Employee Share Purchase Plan matching
• Health & Lifestyle: Extended healthcare including Mental Health and virtual healthcare
• Additional time off: 5 personal days, company-paid volunteer days, Sundays off, and paid birthday off, in addition to paid vacation days
• Perks: Perkopolis employee discount program, employee discounts on furniture, electronics, and appliances, easyloans with lower interest rates, Tuition Assistance Program
• Recognition and development: Monthly, quarterly, and semi-annual awards; leadership development programs with over 70% internal promotion rate

What you will do:

• Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
• Demonstrate compassion and empathy, understanding customer situations and needs to match them with suitable financial products
• Educate and empower customers to achieve their financial goals by building their credit
• Capitalize on financial cross-sales and add-on products
• Communicate the terms and conditions of our financial products clearly
• Review and evaluate prospective loans through financial analysis and risk assessments
• Manage collections activities for overdue accounts
• Secure all necessary information to process customer applications with attention to detail

Who you are:

• An excellent communicator, people and results-oriented, eager to drive sales and customer satisfaction
• Compassionate with integrity, caring deeply for our customers
• Some experience in a customer-facing environment
• Able to pass background checks (criminal, employment, and credit)

Why should you work for goeasy?