Financial Service Representative

Money Mart; Welland; On-site; CAD 35,000 - 55,000; Full time

Job summary

Money Mart is seeking a motivated individual with sales experience in financial services to enhance profitability and provide high-quality customer service. Responsibilities include managing cash transactions, contacting customers regarding balances, and ensuring compliance with operational standards. Join a supportive environment that offers competitive pay and comprehensive benefits.

Benefits

Comprehensive Medical/Dental Benefits

Competitive Paid Time Off

RRSP/RPP Contribution Options

Education Reimbursement Program

Discounted company services

Free company services

Qualifications

• Minimum one year of financial services and sales experience is required.
• Previous cash handling experience is essential.
• Passion for customer service is necessary.

Responsibilities

• Deliver results on store profitability goals.
• Provide a quality customer sales experience through efficient execution of all customer transactions.
• Contact customers over the phone with past due balances.

Skills

Sales driven

Customer service

Cash handling

Education

High school diploma or equivalent

Job description

At Money Mart, we're more than just a financial services provider – we're the catalyst for financial empowerment!

Our mission is to be North America's leading non-prime lender, serving a diverse range of customers and delivering unparalleled financial momentum. Our vision is to bridge the gap between people and their financial goals. With over 40 years of experience and more than 400 retail locations, we help customers achieve their financial dreams through innovative loan products, convenient check cashing, competitive currency exchange, seamless money transfers, and versatile prepaid cards.

In our communities, we collaborate with employees and customers to contribute over $500,000 annually to support food security, housing, health, emergency services, and other critical initiatives.

As a company, we are committed to creating an environment where everybody is somebody, and together, we win as a team. We believe diversity drives innovation, enhances creativity, and strengthens our communities. Our dedication to inclusivity goes beyond representation; it's about fostering a culture where everyone can thrive and contribute their unique perspectives.

Join us on this exciting journey as we continue to revolutionize the financial services industry and empower customers to thrive!

What we Offer:

• Market competitive Pay
• Monthly bonus potential based on the operational success you drive
  
  

Other Benefits Include:

• Comprehensive Medical/Dental Benefits
• Competitive Paid Time Off
• RRSP/RPP Contribution Options
• Education Reimbursement Program to invest in your education and career growth.
• Exclusive Perks through Perkopolis - enjoy special discounts and offers.
• Free company services including cheque cashing, money orders, Telpay/bill payment, and prepaid Mastercard.
• Discounted company services including foreign exchange and Koodo services.
• And Much More!
  
  

Branch location: 545 Niagara St

During a typical day, you will:

• Deliver results on store profitability goals
• Provide a quality customer sales experience through efficient execution of all customer transactions
• Determine customers' needs and provide them with solutions that satisfy those needs
• Handle cash and accurately enter transactions into the system
• Contact customers over the phone with past due balances and negotiate payment terms and schedules
• Complete all documentation accurately
• Follow safety, security, and compliance requirements
  
  

Successful candidates will:

• Be sales driven
• Have a minimum of one year of financial services and sales experience
• Have a passion for customer service
• Have previous cash handling experience
• Have a high school diploma or equivalent
  
  

#SJ

Money Mart is committed to accommodating applicant's with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview please notify Money Mart if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation Money Mart will work with you to determine how to meet your needs.