Financial Service Representative

easyfinancial; Ontario; On-site; CAD 35,000 - 50,000; Full time

Job summary

Join one of Canada's fastest-growing companies, easyfinancial, where you'll help customers achieve their financial goals through secured and unsecured loans. This role involves engaging customers, managing overdue accounts, and providing excellent service and support. Comprehensive training is provided, making this a great opportunity for those looking to start in the financial services industry.

Benefits

Benefits and perks package

RRSP and Employee Share Purchase Plan matching

Extended healthcare coverage

Personal days and volunteer days

Employee discounts on furniture and appliances

Tuition Assistance Program

Recognition programs

Qualifications

• Some experience in a customer-facing environment.
• Excellent communicator, results-oriented.
• Compassionate with integrity.

Responsibilities

• Build superior customer sales experiences.
• Educate customers to achieve financial goals.
• Manage collections activities for overdue accounts.

Skills

Communication

Customer satisfaction

Sales

Job description

If you are looking to join one of Canada’s fastest-growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.

easyfinancial is one of Canada’s leading non-prime lenders, and we pride ourselves on helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $100,000, even when everyone else says no.

You’ll be responsible for generating sales and managing overdue accounts through direct engagement with customers, helping them build their credit through monthly payments.

No experience? No problem! We offer comprehensive training programs to equip you with the tools needed for success.

What’s in it for you :

• Benefits and Perks package that goes beyond your base salary :

Incentives :

• Monthly, quarterly, and semi-annual incentive plans

Additional benefits :

• RRSP and Employee Share Purchase Plan matching

Extended healthcare coverage, including mental health and on-demand virtual healthcare.

• 5 personal days, company-paid volunteer days, Sundays off, and a paid birthday off, in addition to paid vacation days.

Employee discounts and programs :

• Perkopolis employee discount program
• REMIC Licensing available
• Employee discounts on furniture, electronics, and appliances
• easyloans – access to loans at lower interest rates
• Tuition Assistance Program
• Recognition programs

Recognition and awards :

• Opportunities for monthly, quarterly, and semi-annual awards

Key Responsibilities :

• Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and via email.
• Demonstrate compassion and empathy, understanding customer situations and needs, and matching them to suitable financial products.
• Educate and empower customers to achieve their financial goals through credit building.
• Capitalize on cross-sales and add-on products.
• Communicate the terms and conditions of our financial products clearly.
• Review and evaluate prospective loans through financial analysis and risk assessments.
• Manage collections activities for overdue accounts.
• Secure all necessary information to process customer applications with strong attention to detail.

Ideal Candidate Profile :

• Excellent communicator, people and results-oriented, with a drive to increase sales and customer satisfaction.
• Compassionate with integrity, caring deeply for customers.
• Some experience in a customer-facing environment.
• Able to pass background checks (criminal, employment, and credit).

Why work at goeasy?

Learn more about our culture by watching the video below or visit goeasy.com / careers .

At goeasy, we believe in cultivating a work environment where everyone feels seen, heard, and able to reach their potential. We are committed to diversity and inclusion and provide accommodations upon request during the recruitment process. Please let us know if you require any accommodations.

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