Financial Service Representative

goeasy Ltd; Halifax; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a rapidly growing company dedicated to helping Canadians achieve their financial goals. As a Financial Service Representative, you'll engage with customers, providing them with tailored financial solutions and support. With comprehensive training and a strong focus on customer satisfaction, this role offers a unique opportunity to excel in a rewarding environment. Enjoy a robust benefits package, including health coverage, personal days, and employee discounts. Be part of a culture that values integrity and promotes from within, ensuring your career growth and success.

Benefits

Employee discounts on furniture and electronics

Tuition Assistance Program

Employee Share Purchase Plan matching

Paid volunteer days

Extended healthcare coverage

Monthly incentive plans

Leadership development programs

Qualifications

• Excellent communication skills and a results-oriented mindset.
• Some experience in a customer-facing environment is preferred.

Responsibilities

• Engage customers in person, over the phone, and via email.
• Educate customers on financial products and help them build credit.
• Manage collections activities and review loan applications.

Skills

Customer Service

Sales

Communication

Financial Analysis

Education

High School Diploma

Post-secondary Education

Job description

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.

easyfinancial

is one of Canada’s leading non-prime lenders, and we pride ourselves on helping everyday Canadians achieve their personal and financial goals through secured and unsecured loans up to $100,000, even when everyone else says no.

Position: Financial Service Representative

You’ll be responsible for generating sales and managing overdue accounts through direct engagement with customers, helping them build their credit through monthly payments.

No experience? Looking for a career opportunity? We offer comprehensive training programs to equip you with the tools needed for success.

What’s in it for you:

Benefits and Perks package which goes beyond your base salary:

• Financial
  • Monthly, quarterly, and semi-annual incentive plans
  • RRSP and Employee Share Purchase Plan matching
• Health & Lifestyle
  • Extended healthcare coverage, including Mental Health and virtual healthcare
  • 5 personal days, company-paid volunteer days, Sundays off, and paid birthday off, in addition to paid vacation days
• Perks
  • Perkopolis employee discount program
  • REMIC Licensing available
  • Employee discounts on furniture, electronics, and appliances
  • easyloans employees access to loans at lower interest rates
  • Tuition Assistance Program
• Recognition
  • Opportunities for monthly, quarterly, and semi-annual awards
  • Leadership development programs – over 70% internal promotion rate!

What you will do:

• Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and via email
• Demonstrate compassion and empathy for our customers by understanding their situation and needs, and matching them to suitable financial products
• Educate and empower customers to achieve their financial goals through building their credit
• Capitalize on financial cross-sales and add-on products
• Communicate the terms and conditions of our financial products
• Review and evaluate prospective loans through financial analysis and risk assessments
• Manage collections activities for overdue accounts
• Secure all required information for customer applications with attention to detail

Who you are:

• An excellent communicator, people and results-oriented, eager to drive sales and enhance customer satisfaction
• Compassionate with integrity, caring deeply for our customers
• Some experience in a customer-facing environment
• Able to pass background checks (criminal, employment, credit)

Why work for goeasy?

Learn more about our culture by watching the video below or visiting http://goeasy.com/careers/.

At goeasy, we believe that our strength lies in our people. We are committed to fostering a work culture where everyone feels valued, heard, and has the opportunity to reach their potential. As an equal opportunity employer, we provide accommodations upon request throughout the recruitment process. Please let us know if you need an accommodation, and we will work with you to meet your needs.