Financial Service Representative

goeasy Ltd; Ajax; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join one of Canada’s fastest growing companies as a Financial Service Representative at goeasy Ltd. You will engage customers to help them achieve their financial goals through innovative, customer-first solutions. Comprehensive training programs and attractive perks await you, along with a chance to excel in your career through our supportive work culture.

Benefits

Monthly, quarterly, and semi-annual incentive plans

RRSP and Employee Share Purchase Plan matching

Extended healthcare coverage

Paid personal days, volunteer days, and vacation days

Employee discount program

Tuition Assistance Program

Qualifications

• Excellent communicator, results-oriented, eager to drive sales.
• Some experience in a customer-facing environment.
• Able to pass background checks (criminal, employment, credit).

Responsibilities

• Build superior customer sales experiences in person, over the phone, and via email.
• Educate and empower customers to achieve their financial goals.
• Manage collections activities for past-due accounts.

Skills

Communication

Sales

Compassion

Job description

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.

easyfinancial is one of Canada’s leading non-prime lenders, proud of helping Canadians achieve their personal and financial goals through secured and unsecured loans up to $100,000, even when others say no.

As a Financial Service Representative, you will generate sales and manage overdue accounts by engaging directly with customers, helping them build credit through monthly payments.

No experience? Looking for a career opportunity? We offer comprehensive training programs to equip you with the necessary skills for success.

What’s in it for you:

Benefits and perks that go beyond your base salary include:

• Financial
  • Monthly, quarterly, and semi-annual incentive plans
  • RRSP and Employee Share Purchase Plan matching
• Health & Lifestyle
  • Extended healthcare coverage, including mental health and virtual healthcare
  • 5 personal days, company-paid volunteer days, Sundays off, and paid birthday off, in addition to paid vacation days
• Perks
  • Perkopolis employee discount program
  • REMIC licensing available
  • Employee discounts on furniture, electronics, and appliances
  • easyloans access to loans at lower interest rates
  • Tuition Assistance Program
• Recognition
  • Opportunities for monthly, quarterly, and semi-annual awards
  • Leadership development programs with over 70% internal promotion rate

What you will do:

• Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and via email
• Demonstrate compassion and empathy for our customers by understanding their situations and needs, matching them to suitable financial products
• Educate and empower customers to achieve their financial goals through credit building
• Capitalize on cross-sales and add-on products
• Communicate the terms and conditions of our financial products clearly
• Review and evaluate prospective loans through financial analysis and risk assessments
• Manage collections activities for past-due accounts
• Secure all necessary information for customer applications with attention to detail

Who you are:

• An excellent communicator, results-oriented, eager to drive sales and enhance customer satisfaction
• Compassionate, operating with integrity in every sale, caring deeply for customers
• Some experience in a customer-facing environment
• Able to pass background checks (criminal, employment, credit)

Why work at goeasy?

Learn more about our culture by watching the video below or visiting http://goeasy.com/careers/

At goeasy, we believe in fostering a work culture where everyone feels seen, heard, and able to reach their potential. We are committed to equal opportunity and providing accommodations during the recruitment process upon request.