Finance Clerk

Town of Pelham

Fonthill

On-site

CAD 59,000 - 69,000

Full time

37 hours ago

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Benefits offered by this job

Healthcare Spending Account

OMERS pension

Professional development

Diverse and inclusive culture

Job summary

The Town of Pelham is seeking a Finance Clerk to support Corporate Services with tax and water inquiries, revenue processing, and administrative duties. You will handle payments, reconciliations, and vendor interactions in a dynamic municipal environment.

Reporting to the Manager of Financial Services, you will assist across taxation, water/wastewater billing, cashiering and purchasing, ensuring accurate records and timely processing within a 35-hour week.

Qualifications

Diploma in Accounting or related field required.
Municipal Revenue Administration Program Units I & II or willingness to obtain within first year.

Responsibilities

Respond to customer inquiries about accounts, billing, and services.
Answer calls and provide excellent customer service to stakeholders.
Maintain revenue systems, including payment plans and account updates.
Process account adjustments, billing changes, and transfers.
Assist with collection activities and payment plans as needed.
Provide tax certificates and documentation per legislation and policies.
Backup Cashier and cross-support for Corporate Services functions.
Process payments and maintain accurate records.
Administer donation receipts and purchasing card accounts.
Enter vendor EFT data and prepare payments in AP absence.
Maintain records retention and filing in accordance with requirements.
Coordinate supplies and liaise with vendors.
Process weekly journal vouchers for Treasurer approval.
Assist with Committee of the Whole submissions.

Skills

Diploma in Accounting

Customer service

Analytical skills

Education

Diploma in Accounting or related field

Municipal Revenue Administration Program Units I & II

Job description

Organization

Town of Pelham

Region

Ontario

Application Deadline

November 13, 2026 before 16:30

Type

Full Time

Category

Financial administration

Description

Join Us at the Town of Pelham!

The Town of Pelham is a vibrant and welcoming community dedicated to creating opportunities for current and future generations. We are proud to be part of the Niagara Region, known for its natural beauty, strong sense of community, and commitment to sustainability and growth.Pelham Is Part Of The Dish With One Spoon Wampum, a Treaty That Guides a Commitment To Principles Reflecting Respect For Our Shared Environment And Responsibility To One Another

Taking only what we need
Leaving some for others
Keeping our community clean and thriving

Pelham is home to approximately 19,000 residents and continues to grow while maintaining its small-town charm and high quality of life. The Town’s 2022-2026 Strategic Plan prioritizes responsible growth and development, environmental stewardship, and building a resilient, future-ready organization. The mission is to create an active and sustainable community while promoting an exceptional quality of life, valuing its people, their experiences and the environment. Join the team and help make a meaningful difference in Pelham!

The Opportunity

Reporting to the Manager of Financial Services/Deputy Treasurer, the Finance Clerk is responsible for performing a variety of financial, revenue, billing, collection, customer service, and administrative functions in support of the Corporate Services Department. Duties primarily include responding to tax and water inquiries, supporting revenue collection activities, processing and recording payments, maintaining customer and account records, performing account reconciliations, and providing assistance across all finance functions, including taxation, water/wastewater billing, cashiering, accounts payable and purchasing.

What You Will Do

Respond to inquiries related to customer accounts, billing, payments, balances owing, and departmental services, both in person and by telephone.
Answer and direct telephone calls, respond to routine inquiries, and provide customer service to internal and external stakeholders.
Assist with the administration and maintenance of revenue systems, including payment plans, account updates, ownership changes, and other account maintenance activities.
Prepare and process account adjustments, billing changes, transfers, and related documentation as required.
Assist with collection activities, including monitoring outstanding accounts, contacting ratepayers regarding overdue balances, tax sales, and arranging payment plans where appropriate.
Provide information and documentation such as tax certificates to external stakeholders, including property owners, solicitors, financial institutions, customers, and other agencies, in accordance with applicable legislation and Town policies.
Act as the primary backup to the Cashier and provide cross-functional support for all Corporate Services Department functions, including taxation, water/wastewater billing, cashiering, accounts payable, purchasing and other financial services activities.
Process and record payments received through various channels and maintain accurate customer and account records.
Administer the charitable donation receipt program and the Town’s purchasing card accounts.
Enter vendor EFT information in the financial management system and prepare vendor payments in the absence of the Accounts Payable Clerk.
Perform general administrative duties in support of the Corporate Services Department, including preparing correspondence, maintaining files, and assisting with departmental communications.
Maintain records retention, records management, and filing systems for finance-related documents and control records in accordance with legislative and Town requirements.
Coordinate and maintain departmental office supplies, including monitoring inventory levels, ordering supplies, and liaising with vendors as required.
Process weekly journal vouchers for approval by the Treasurer.
Assist the Treasurer in the preparation and/or submission of Committee of the Whole reports on a quarterly basis into escribe.
Comply with the Occupational Health and Safety Act and the policies, procedures, and practices developed by the Town. Perform work in a safe and healthy manner and ensure timely reporting of any observed hazards or lapses in the functioning of any health and safety measure or procedure.
Perform other related duties as assigned.

Requirements

Before reviewing the qualifications listed below, we want you to know that we understand you may not meet all the qualifications described. We do still encourage you to apply as you may have other relevant expertise and experience to bring to the role

What We Are Looking For

Diploma in Accounting, Business Administration or related field
Completion of the Municipal Revenue Administration Program Units I and II through Ontario Municipal Tax and Revenue Association, or willing to obtain within first year of employment
2 years of experience in a similar role, preferably in a municipal environment
Excellent organizational and multi-tasking skills, with the ability to meet tight deadlines and identify priorities
Excellent customer service, communication and analytical and problem-solving skills
Proven attention to detail, high level of accuracy, and proficiency in finance/mathematics

Salary & Benefits

What’s In It For You

A competitive salary ranging between $58,697 - $68,666 (2026 rates) with a 35-hour work week (primarily 8:30am to 4:30pm Monday to Friday). Occasional work outside of normal working hours may be required.
Fully paid, comprehensive group benefits including an annual $500 Healthcare Spending Account and participation in the OMERS pension plan
Professional development training opportunities
A supportive and collaborative work environment
A commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the community we serve.

Summary