Field Technician: IT, Networking & AI for Site & Remote

Benchmark Data Solutions

Grande Prairie

On-site

CAD 80,000 - 90,000

Full time

9 days ago

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Benefits offered by this job

Northern Living Allowance

Company truck, phone, and laptop

Health and dental benefits

Group RRSP matching after three months

Life insurance

Paid vacation

All PPE provided

Paid safety training and tickets

Job summary

Benchmark Data Solutions leads remote communications for Alberta oil and gas sites. We seek a mid-level Field Technician to install and troubleshoot satellite, private networks, and AI-assisted equipment from our Clairmont shop near Grande Prairie.

The role combines hands-on field work with remote support and ongoing training. You will travel to remote drill sites, perform installations up to 160 feet, and help test new AI-enabled workflows that enhance service quality and efficiency.

Qualifications

Mid-level IT/telecom background in networking or field tech.
Experience diagnosing computer, hardware, or network issues.
Comfort with remote and on-site support work.
Willingness to travel and work outdoors in all seasons.
Interest in using AI tools to improve work and processes.

Responsibilities

Install, configure, and service LEO satellite systems, private networks, Wi‑Fi, and related equipment.
Troubleshoot software, hardware, and network problems on site and remotely.
Respond to support tickets, guide customers to solutions, and escalate when needed.
Travel to remote sites in a company truck with overnight stays as required.
Assist with testing and adoption of new technologies and AI tools.