Field Technical Service Representative (Part Time)

Best Buy Canada; Kitchener; On-site; CAD 60,000 - 80,000; Full time

Job summary

Best Buy Canada is hiring for a Field Technical Services Representative (or Field Service Agent)! This role involves providing delivery, installation, and repair services for tech in customers' homes. No prior experience is needed, as training will be provided. The position offers flexible schedules, competitive pay, and a supportive team environment.

Benefits

Flexible schedules

Employee discounts

Competitive compensation and benefits

Training programs for skills and certifications

Qualifications

• Must be at least 18 years old.
• Valid driver’s license with a clean drivers abstract.
• Ability to lift up to 50 lbs.

Responsibilities

• Provide delivery, installation and repair of tech in customers’ homes.
• Help customers determine their technology needs.
• Create an amazing customer experience.

Skills

Customer service

Technical installation

Problem solving

Job description

You’ll love it here! We are hiring immediately for a field technical services representative, which at Best Buy we call a field service agent.

No experience required, we will equip you with the skills and knowledge to confidently assist our customers with tech installation and repair needs in their homes.

Join us and grow your career with our retail team as a technical services representative today!

What you’ll do:

• Provide delivery, installation and repair of the latest and greatest tech in our customers’ homes
• Help customers determine their technology needs and respond to their questions
• Ensure vehicles and equipment are well maintained
• Create an amazing customer experience every time with your dedication to customer service and professionalism

What we’re looking for:

• Must be at least 18 years old
• Have a valid driver’s license with a clean drivers abstract
• Ability to lift up to 50 lbs.
• Successful completion of criminal background check
• Enthusiasm to support and assist our customers
• Flexibility to adapt to dynamic situations in a fast-paced environment

Why you’ll love it here:

• Flexible schedules as per business needs
• Employee discounts on awesome tech
• Competitive compensation and benefits
• An inclusive, fun, and supportive team who you will quickly call friends
• Training programs to build new and transferable skills and achieve certifications

Join our amazing team!

We are looking for people just like you.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.

Grow your career in development roles (Team Lead- Field Service Agent).

Whatever the role, we strive to give our people the necessary tools and training to make a difference.

215 Fairway Road South, Kitchener, ON N2C 1X2