Field Technical Service Representative (Full Time)

Best Buy; Hamilton; On-site; CAD 25,000 - 29,000; Full time

Benefits offered by this job

Employee discounts on tech

Competitive compensation and benefits

Flexible schedules

Training programs and certifications

Job summary

Best Buy in Ancaster, ON is hiring a Field Technical Service Representative to deliver, install and repair the latest tech in customers' homes. You will help customers identify needs and answer questions while maintaining our service vehicles and equipment.

A strong customer-first approach and professionalism are essential. Join a supportive team with training and certification opportunities, flexible schedules, employee discounts on tech, and competitive compensation and benefits.

Qualifications

• Must be at least 18 years old.
• Valid driver’s license with a clean driver’s abstract.
• Ability to lift up to 50 lbs.
• Criminal background check required.
• Enthusiasm to support and assist customers.
• Flexibility to adapt to dynamic situations in a fast-paced environment.

Responsibilities

• Provide delivery, installation and repair of the latest tech in customers’ homes.
• Help customers determine their technology needs and respond to their questions.
• Ensure vehicles and equipment are well maintained.
• Create an amazing customer experience with dedication to customer service and professionalism.

Job description

You’ll love it here! We are hiring immediately for a field technical service representative, which at Best Buy we call a field service agent.No experience required! Your everyday tech use has already given you a great foundation, and we’ll provide the rest of the training you need to assist our customers.Join us and grow your career with our retail team as a field technical service representative today!What you’ll do:Provide delivery, installation and repair of the latest and greatest tech in our customers’ homesHelp customers determine their technology needs and respond to their questionsEnsure vehicles and equipment are well maintainedCreate an amazing customer experience every time with your dedication to customer service and professionalismWhat we’re looking for:Must be at least 18 years oldHave a valid driver’s licence with a clean drivers abstractAbility to lift up to 50 lbs.Successful completion of criminal background checkEnthusiasm to support and assist our customersFlexibility to adapt to dynamic situations in a fast-paced environmentWhy you’ll love it here:Employee discounts on awesome techCompetitive compensation and benefitsFlexible schedules as per business needsSupportive leaders who care about you and your wellbeingAn inclusive, fun, and supportive team who you will quickly call friendsTraining programs to build new and transferable skills and achieve certificationsJoin our amazing team!We are looking for people just like you.About Best BuyAs Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.Grow your career in development roles (senior field service agent, field services team lead).Base pay rangeHourly pay rate: $17.60 - $20.21Pay may vary by province. Pay listed is for the location advertised.Unit 1 - 14 Martindale Crescent, Ancaster, ON L9K 1J9This posting is for a vacancy.