Field Technical Service Representative (Full Time)

Best Buy; Victoria; On-site; CAD 25,000 - 29,000; Full time

Benefits offered by this job

Employee discounts on tech

Flexible schedules

Training programs for certifications

Job summary

Best Buy Canada is hiring a Field Technical Service Representative to deliver, install, and repair consumer tech at customers’ homes in Victoria, BC. You’ll help customers choose technology solutions and answer questions while maintaining vehicles and equipment and delivering top-tier service.

No prior experience required; training provided. The role emphasizes customer care, safety, and flexible scheduling with employee discounts and team support.

Qualifications

• Must be at least 18 years old.
• Valid driver’s license with a clean driving record.
• Ability to lift up to 50 lbs.
• Successful completion of criminal background check.

Responsibilities

• Provide delivery, installation and repair of tech in customers’ homes.
• Help customers determine their technology needs and respond to questions.
• Ensure vehicles and equipment are well maintained; maintain safety standards.

Skills

Customer service oriented

Strong communication

Reliable driver

Job description

## Field Technical Service Representative (Full Time)Apply: 10702 Langford: Full time: Posted Yesterday: R-52992You’ll love it here! We are **hiring immediately** for a **field technical service representative**, which at Best Buy we call a **field service agent**.No experience required! Your everyday tech use has already given you a great foundation, and we’ll provide the rest of the training you need to assist our customers.Join us and grow your career with our retail team as a **field technical service representative** today!**What you’ll do:*** Provide delivery, installation and repair of the latest and greatest tech in our customers’ homes* Help customers determine their technology needs and respond to their questions* Ensure vehicles and equipment are well maintained* Create an amazing customer experience every time with your dedication to customer service and professionalism**What we’re looking for:*** Must be at least 18 years old* Have a valid driver’s licence with a clean drivers abstract* Ability to lift up to 50 lbs.* Successful completion of criminal background check* Enthusiasm to support and assist our customers* Flexibility to adapt to dynamic situations in a fast-paced environment**Why you’ll love it here:*** Employee discounts on awesome tech* Competitive compensation and benefits* Flexible schedules as per business needs* Supportive leaders who care about you and your wellbeing* An inclusive, fun, and supportive team who you will quickly call friends* Training programs to build new and transferable skills and achieve certifications**Join our amazing team!**We are looking for people just like you.**About Best Buy**As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.Grow your career in development roles (senior field service agent, field services team lead).**Base pay range**Hourly pay rate: $18.25 - $21.45*Pay may vary by province. Pay listed is for the location advertised.*779 McCallum Drive, Victoria, BC V9B 6A2