Field Supervisor, Installation Services

Metergy Solutions; Markham; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in submetering solutions is seeking a Field Supervisor to oversee project execution and team management in Ontario. The ideal candidate will have substantial experience in submetering systems, excellent troubleshooting skills, and an understanding of electrical distribution systems. This role involves frequent travel, management of field technicians, and ensuring quality control on projects across the region. Join a respected organization committed to providing exceptional utility services, fostering a collaborative and safe work environment.

Qualifications

• 5+ years field-based submetering experience required.
• Ability to interpret electrical/mechanical construction drawings.
• Experience with sub-metering systems and project management.

Responsibilities

• Plan and execute submetering projects while supervising a team of technicians.
• Ensure service delivery issues are resolved effectively.
• Foster customer relationships and promote safety culture.

Skills

Troubleshooting skills

Excellent communication

Organizational skills

Education

Post-secondary education (Electrical/Mechanical stream preferred)

Job description

About Metergy Solutions Inc. (“Metergy”)
As one of North America’s most experienced submetering providers, Metergy Solutions has brought turnkey solutions to clients for over 20 years. Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multifamily and commercial buildings, and bills and collects the utility consumption.

Our innovative Submetering as a Service (SaaS) model generates long-term recurring revenue and has been proven to reduce in-suite energy consumption by an impressive 40%, significantly advancing our clients' decarbonization efforts. This outstanding performance has enabled Metergy to issue green bonds and secure green financing, fueling our sustained growth and creating extraordinary career opportunities for our team.

As the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy boasts over 850,000 contracted meters, issues more than 2 million utility invoices annually, and employs over 400 dedicated team members. Our successful acquisitions have consistently exceeded expectations, unlocking immense growth potential.

Metergy is proudly a portfolio company of Brookfield Infrastructure Partners, one of the world’s largest investors, owners, and operators of infrastructure assets across the utilities, transport, energy, data, and sustainable resources sectors. This partnership provides Metergy with access to substantial capital, infrastructure investment expertise, and a global reach, positioning us for continued success and innovation.

Our Mission

Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good.

We are proud to be certified as a Great Place to Work, reflecting our ongoing commitment to cultivating a respectful, inclusive, and high-performing workplace where people thrive.

Position Summary
Plan, execute and finalize submetering projects for Metergy Solutions. This includes resource management, planning, design, approval, and procurement of materials. The Field Supervisor will lead a team of Unionized Field Technicians and work towards maximizing efficiencies with scheduling, and oversee quality control and regulatory requirements.

Responsibilities:

• Ensure that day to day operational problems which impact on service delivery are identified and resolved through working with field staff, Project Managers, customers, and third-party contractors
• Frequent travel throughout Ontario to monitor construction progress on active projects, optimize resources and ensure efficient scheduling to maximize available resources
• Work collaboratively with the Installations Field Manager, Installations Service Manager, Operations Manager, Project Managers, and Project Coordinators to develop work schedules and prioritize assignments to ensure that project tasks are completed on time.
• Ensure that the field staff submits field work reports in timely manner
• Supervise and provide technical work training of field technicians around electrical and mechanical equipment, including troubleshooting of metering hardware for accuracy and communication problems
• Train field personnel and conduct installation inspections on sub-metering equipment as per Metergy Quality Management System and Measurement Canada standards
• Prepare regular reports on team performance, productivity and key metrics while maintaining accurate records of work orders.
• Foster effective customer relationships with property management, site personnel, and end customers to help advance business goals and objectives.
• Promote a culture of safety and ensure that technicians adhere to all safety protocols and regulations
  
  
  
  

Qualifications:

• 5+ years field-based submetering experience required
• Post-secondary education (Electrical/Mechanical stream preferred)
• Ability to motivate and focus staff to meet or exceed district targets
• Sound base knowledge of residential/commercial building mechanical and electrical distribution systems
• Ability to interpret electrical/mechanical construction drawings
• Experience with sub-metering systems, electrical devices, and equipment
• Project management and/or construction management experience
• Independent worker with the ability to take imitative and work with minimal supervision
• Practical hands-on aptitude
• Troubleshooting skills and knowledge of the use of test instruments
• Excellent communication & organizational skills
• Valid Class G driver's license and personal vehicle and willingness to travel extensively within Ontario
  
  
  
  

Physical Effort and Working Conditions

• Frequent travel within the GTA and surrounding Municipalities
• Sitting at the desk for long periods of time
• Working in electrical distribution rooms/closets
• Occasional travel out of Province
• Occasional overtime is required during travel by car
• Occasional lifting of and/or transporting of construction meters to and from site using your own vehicle or company transportation
• Working with in hazardous areas with potential for electrical shock hazard
  
  
  
  

Additional Information

• Have a great attitude and to be a team player
• A strong understanding of health and safety on construction site(s) and in particular around electrical equipment
• Working knowledge of the Ontario Health and Safety Act
• A Valid Ontario Driver’s License
  
  
  
  

Metergy’s recruitment process includes accommodation for applicants with disabilities. All accommodations will consider the applicant’s accessibility needs due to disability and are available upon request.