Field Supervisor

Kaizen Lab Inc.; Vancouver; On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Health benefits

Wellness accounts

Holiday package (Christmas week off)

Job summary

Contemporary Office Interiors (COI) is hiring a Field Supervisor to lead installation activities, oversee field crews, and ensure on-time, on-budget project delivery with high customer satisfaction.

You will coordinate with sales, design, operations, and project management, pre-planning major installations, and refining work order packets to drive profitability and quality.

Qualifications

• 3+ years in field supervision, installation, estimating/scheduling, or project coordination.
• Furniture dealership experience is an asset.
• Strong understanding of product installation, labor management, and material handling.
• Knowledge of electrical/cabling interfaces and building services.
• Proficient in Microsoft Office and industry-specific systems.
• Ability to work irregular hours and extended shifts.
• Must have a valid driver's license and own vehicle.

Responsibilities

• Develop work plans, schedules, and logistics based on project scope and customer goals.
• Review plans and requirements with installation partners during pre-installation meetings.
• Conduct site visits, field measurements, and project walk-throughs as required.
• Manage field crews, overseeing performance and accountability to standards and customer satisfaction.
• Train installation teams on products and procedures; interface with contractors, trades, electricians, cabling personnel, and building management.
• Coordinate with intermarket teams for product pricing and order execution.
• Champion customer satisfaction throughout all phases of installation and field operations.
• Provide clear direction, guidance, and support to field crews and installation teams.
• Foster accountability, teamwork, and continuous improvement.
• Lead by example with integrity, professionalism, and excellence.
• Effectively manage conflict and resolve issues within the team.

Skills

Field supervision

Installation

Labor management

Materials handling

Electrical interfaces

Building services

Microsoft Office

Industry-specific systems

Flexible hours

Driver's license

Furniture dealership experience

Tools

Microsoft Office

Industry-specific systems

Job description

THE ROLE

The Field Supervisor supports the operations team by overseeing allinstallations and field activities, ensuring projects are profitable, deliveredon time, and meet high customer satisfaction standards. This role acts as a keycommunication link between installation partners, sales, design, operations,and project management. Responsibilities include pre-planning for majorinstallations, refining work order packets, analyzing costs, and participatingin inter-market projects.

THE DAY TO DAY

• Develop work plans, schedules, and logistics based onproject scope and customer goals.
• Reviews plans and requirements with installationpartners during pre-installation meetings.
• Conducts site visits, field measurements, and projectwalk-throughs as required.
• Manage field crews, overseeing their performance,development, and accountability to Workplace Resource standards and customersatisfaction.
• Trains installation teams on products and procedures;interfaces with contractors, trades, electricians, cabling personnel, andbuilding management.
• Coordinates with intermarket teams for product pricingand order execution.
• Acts as a champion for customer satisfaction throughoutall phases of installation and field operations.
• Provides clear direction, guidance, and support to fieldcrews and installation teams.
• Fosters a culture of accountability, teamwork, andcontinuous improvement.
• Leads by example, demonstrating integrity,professionalism, and a commitment to excellence.
• Effectively manages conflict and resolves issues withinthe team to maintain a positive and productive work environment.

AND YOU HAVE

• 3+ years in field supervision, installation,estimating/scheduling, or project coordination.
• Furniture dealership experience is an asset.
• Strong understanding of product installation, labormanagement, and material handling.
• Knowledge of electrical/cabling interfaces and buildingservices.
• Proficient in Microsoft Office and industry-specificsystems.
• Ability to work irregular hours and extended shifts.
• Must have a valid driver's license and own vehicle.

WHAT WEOFFER

This is a full-time role thatoffers the ability to work both independently and with a dynamic team ofpeople. We pride ourselves on our corporate culture and work each day to liveour values.

We offer competitive healthbenefits, wellness and healthcare spending accounts, and a holiday package thatincludes the week between Christmas and New Year's off. You'll also be gettingin as we grow so growth opportunities abound if you exhibit the knowledge,expertise, and passion to grow with the organization.

This position also requires reliable access to a car, as well as avalid driver's license and the ability to pass a Criminal Background Check.

ABOUT US

Contemporary Office Interiors (COI) is a privately-owned MillerKnoll Certified Dealer and DIRTT CertifiedConstruction Partner. We have offices in Vancouver, Edmonton, Winnipeg,Toronto, and a head office in Calgary. We prioritize people, productivity andvalue to create more than a place to work - we create a space to succeed.

We'reproud of our half-century legacy as a company. Our talented people have broughtus to where we are today. COI is and has been honoured to have apassionate team that's committed to creating exceptional spaces that inspireyou to be your best.

Please Note:

All resumes arereviewed by a member of our HR team. AI tools may be used during the interviewprocess to assist with recording and evaluating interviews.