Field Services Engineer

Fuze HR Solutions; Hamilton; On-site; CAD 60,000 - 63,000; Full time

Benefits offered by this job

Company service vehicle provided

Comprehensive benefits package

Training and professional development opportunities

Job summary

Fuze HR Solutions is looking for a motivated and customer-focused Field Service Engineer to support commercial beverage equipment customers in the Greater Hamilton Area. This field-based role requires a hands-on technician who enjoys troubleshooting and solving mechanical and electrical issues in real-time.

Key responsibilities include installing and servicing equipment, performing maintenance, and providing technical support. A diploma or degree in a relevant discipline and strong troubleshooting skills are essential. Competitive salary and comprehensive benefits are offered for this position.

Qualifications

• 3–5 years of technical field or industrial service experience.
• Refrigeration experience and refrigerant handling certification considered an asset.
• CFESA certification is an asset.

Responsibilities

• Install, service, and maintain commercial beverage equipment at customer sites.
• Perform preventive maintenance and repair work on electromechanical systems.
• Troubleshoot electrical, mechanical, and refrigeration-related issues in the field.

Skills

Troubleshooting skills

Customer service skills

Electrical diagnostics

Mechanical diagnostics

Education

Diploma, degree, or vocational training in electrical and/or mechanical discipline

Tools

Microsoft Office

Job description

Why This Role Is a Strong Opportunity

• Competitive salary: $60,000–$63,000 annually
• Company service vehicle provided
• All tools and equipment supplied
• Comprehensive benefits package including health, dental, life, disability, and retirement coverage
• Training and professional development opportunities
• Independent field-based role with variety and autonomy
• Approximately 15% travel for installations and specialized service work
• Exposure to customers, sales teams, and technical support projects
• Hands-on work with modern electromechanical beverage equipment systems

Position Overview

We are seeking a motivated and customer-focused Field Service Engineer to support commercial beverage equipment customers across the Greater Hamilton Area.

This role is ideal for a hands-on technical professional who enjoys troubleshooting, working independently in the field, and solving mechanical and electrical equipment issues in real time.

Key Responsibilities

• Install, service, and maintain commercial beverage equipment at customer sites
• Perform preventive maintenance and repair work on electromechanical systems
• Troubleshoot electrical, mechanical, and refrigeration-related issues in the field
• Maintain service vehicle inventory and ensure readiness for customer calls
• Communicate clearly and professionally with customers and internal teams
• Provide technical support to the Sales Department when required
• Participate in product testing and field service initiatives
• Support trade shows, training sessions, and technical demonstrations as needed
• Complete additional service-related duties as assigned

Qualifications & Requirements

• Diploma, degree, or vocational training in electrical and/or mechanical discipline
• 3–5 years of technical field or industrial service experience
• Strong troubleshooting skills with electromechanical equipment
• Refrigeration experience and refrigerant handling certification considered an asset
• CFESA certification is an asset
• Strong communication and customer service skills
• Ability to work independently in a field service environment
• Proficient with Windows and Microsoft Office applications
• Valid driver’s license with a clean driving record
• Must be able to pass a background check
• Must reside in or near the Greater Hamilton Area

This role is best suited for a hands-on technician who enjoys

• Field-based troubleshooting and problem-solving
• Working directly with customers
• Electrical and mechanical diagnostics
• Independent work with minimal supervision
• A mix of service, maintenance, and technical support responsibilities