Field Service Technician Ii- IV

Cooper Machinery Services; Delta; On-site; USD 50,000 - 90,000; Full time

Job summary

Join a dynamic and innovative team where your skills in Reciprocating Compression will be valued. This role offers hands-on technical support for essential equipment in the oil and gas sector. You will engage in various tasks, from troubleshooting to preventive maintenance, ensuring optimal performance of machinery. With a commitment to safety and service, you'll be part of a company that prioritizes employee growth and offers competitive benefits. If you're a self-starter with a passion for excellence, this is your chance to make a significant impact in a supportive environment.

Benefits

Tuition Reimbursement up to $50,000

Onsite Fitness Gym

Qualifications

• 2+ years experience in Reciprocating Compression required.
• Must have strong communication and organizational skills.

Responsibilities

• Provide technical support for Reciprocating Compression equipment.
• Perform maintenance and troubleshooting on customer equipment.
• Travel extensively for site installations and customer support.

Skills

Reciprocating Compression

Safety Focused

Service-oriented

Business Focused

Multi-tasking

Verbal Communication

Written Communication

Education

Associates Degree with a technical concentration

Bachelor’s Degree (preferred)

Technical certificate program

Tools

Basic Tools

Job description

Friday, March 21, 2025

Job Title: Field Service Technician II-IV

FLSA Status: Non-Exempt

Department: Services

Group: Regular – Full Time

Location: Anywhere in the Southeast USA (Will report to St Rose, LA)

About Cooper Machinery Services:

Cooper Machinery Services provides natural gas compression equipment and services to customers globally in the Oil & Gas, Power, Transportation, and Marine sectors. With a proud heritage dating back to 1833, Cooper Machinery Services is the OEM for legendary product lines including Cooper-Bessemer, Ajax, Superior, Gemini, TSI, CSI, Enterprise, and Joy. Headquartered in Houston, TX, but with commercial and services hubs around the world, Cooper Machinery Services provides world-class services to more than 22,000 units in its installed base.

Our strength is our people. Each employee plays an integral role in our success and growth. With a commitment to our vision that strong relationships drive strong results and better business, our people make Cooper Machinery Services legendary.

General Field Service Mechanic Summary:

The Field Service Technician II-IV will provide hands-on technical and operations support of Reciprocating Compression equipment and supporting utility systems within customer facilities during commissioning, start-up, operations, preventive maintenance, corrective maintenance, performance testing, and trouble-shooting situations as required.

Essential Duties and Responsibilities:

• Planning and execution of site installation activities for Reciprocating Compression equipment.
• Investigate and resolve customer reports of technical problems with equipment.
• Eliminate future operational or service difficulties by performing preventative maintenance as requested by the customer.
• Through accepted standard troubleshooting processes, diagnose and correct engine problems and/or compressor problems.
• Perform testing of equipment in the field.
• Perform minor repairs, major repairs, or corrective maintenance on customer equipment including reciprocating engines and compressors.
• Complete daily safety checks and report safety concerns.
• Monitor key and critical operating variables and other process data to ensure that the engine and compressor units are operating within design parameters.
• On-site, attend operations meetings with client personnel to proactively identify issues and lead the efforts to resolve them.
• Participate in construction activities to ensure process designs are used for operational and safety, identifying improvements in unit operations based on actual field experience.
• Learn, share, and implement best practices with extended Reciprocating Compression Engineering, Sales, and Operations team members.
• Establish working relationships with key customer contacts including operators, engineering and maintenance personnel to proactively cultivate the customer relationship and manage long term and short term issues.
• Participate in safety and environmental reviews. Incumbent will be a key participant in process hazard reviews.
• Perform trouble-shooting / problem solving assistance to customers in correcting or repairing the customers’ equipment.
• Support turn-around activities for customers including identification/justification, procedure writing, reviews, equipment inspection, etc.
• Travel 200-300 days per year anywhere from 2-14 weeks at a time.
• Work extended hours up to 10-14 hours per day including weekends/holidays, 6 – 7 days per week. A typical work week can be 60-84 hours.
• Ascend/descend ladders to examine equipment, position yourself to examine equipment including in confined spaces, move boxes weighing from 40-50 pounds, work in outdoor weather conditions, walk long distances and share company vehicles with other employees at customer sites.

Qualifications:

• Minimum of 2+ years of experience in Reciprocating Compression.
• Meets all sublevel (FS Technician I) requirements.
• Must have the following attributes:
• Safety focused, Service-oriented, Business focused, A self-starter.
• Dependable with ability to multi-task successfully.
• Mature, with the ability to take direction and think on the fly based on the type of work and needs of the customer/business.
• Well-developed administrative and organizational skills.
• Results oriented with a sense of urgency.
• Good verbal and written communication skills and above average interpersonal skills are required.
• Clear, concise, and accurate service reporting is required.
• Education - Complete training for the following:
• Associates Degree with a technical concentration (Bachelor’s Degree preferred) or equivalent work experience (minimum).
• Formal training in a technical certificate program.
• Technical training in the oil and gas industry or associated industry.
• Master the Core competencies.
• Basic tools.
• Basic Engine & Compressor Theory.
• Basic Product Knowledge.
• Basic Shop Math Skills.

Summary: Join our dynamic and innovative team at Cooper Machinery Services where we value our employees by offering competitive benefits and a supportive work environment.

Benefits/Health and Wellness:

• Tuition Reimbursement up to lifetime maximum of $50,000.
• Onsite Fitness Gym at the Houston, TX headquarters.
Cooper Machinery Services is an equal opportunity employer and gives all qualified applicants consideration of employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.