Field Service Technician - Heavy Equipment Mechanic

Cropac Equipment Inc; City of Leduc; On-site; CAD 70,000 - 95,000; Full time

Benefits offered by this job

Unionized employment

Company service vehicle and tools

Training opportunities with equipment/

Job summary

Cropac Equipment Inc. in Leduc, Alberta is seeking an experienced Field Service Technician / Heavy Equipment Mechanic to join our team.

This hands-on field role involves diagnosing, repairing and maintaining heavy equipment at customer locations, traveling to sites and performing emergency service when required. The successful candidate will have a Journeyperson Heavy Equipment Technician certification, 3–5 years of field experience, and strong mechanical/hydraulic/electrical troubleshooting

Qualifications

• Hands-on field service experience is required with heavy equipment.
• Strong mechanical, hydraulic and electrical troubleshooting skills.
• Valid driver's licence and clean driving record.
• Ability to travel to customer sites and work overtime when needed.
• Experience diagnosing and repairing specialized lifting equipment is an asset.

Responsibilities

• Diagnose, troubleshoot and repair heavy equipment at customer locations and job sites.
• Perform preventative maintenance, scheduled repairs and emergency service calls.
• Troubleshoot mechanical, hydraulic and electrical systems.
• Identify equipment issues, determine required repairs and recommend solutions.
• Complete accurate service reports including diagnostic findings, labour hours and parts used.
• Identify required parts and assist with service estimates.
• Maintain the company service vehicle, tools and equipment.
• Communicate with customers and provide technical support.
• Follow safety procedures and jobsite requirements.
• Participate in after-hours and emergency service calls.

Education

Journeyperson Heavy Equipment Technician certification (Red Seal or recognized equivalent)

Job description

Field Service echnician - Heavy Equipment Mechanic

Full-Time | Unionized – IUOE Local 955 | Leduc, AB

Take Your Mechanical Skills Into the Field.

Cropac Equipment Inc. is looking for an experienced Field Service Technician / Heavy Equipment Mechanic to join our team in Leduc, Alberta.

If you enjoy troubleshooting complex equipment, working independently and solving problems on-site, this could be a great fit.

This is a hands‑on field service role, not a shop‑only position. You'll travel to customer locations, diagnose equipment issues and complete repairs to keep customers' equipment operating safely and efficiently.

What You'll Be Doing

• Diagnose, troubleshoot and repair heavy equipment at customer locations and job sites.
• Perform preventative maintenance, scheduled repairs and emergency service calls.
• Troubleshoot mechanical, hydraulic and electrical systems.
• Identify equipment issues, determine required repairs and recommend appropriate solutions.
• Complete accurate service reports, including diagnostic findings, labour hours and parts used.
• Identify required parts and assist with service estimates.
• Maintain your assigned company service vehicle, tools and equipment.
• Communicate directly with customers and provide professional technical support.
• Follow company safety procedures and customer‑specific jobsite requirements.
• Participate in after‑hours and emergency service calls as required.

What We're Looking For

• Journeyperson Heavy Equipment Technician certification (Red Seal or recognized equivalent).
• 3–5 years of hands‑on experience diagnosing and repairing heavy equipment.
• Strong mechanical, hydraulic and electrical troubleshooting skills.
• Experience servicing cranes, telehandlers, material handlers or other specialized lifting equipment is considered an asset.
• Experience performing field repairs and working independently.
• Valid driver's licence and an acceptable driver's abstract.
• Ability to diagnose problems, identify solutions and complete repairs efficiently.
• Strong communication and customer service skills.
• Ability to complete accurate service documentation.
• Willingness to travel to customer sites and work overtime or after‑hours service calls when required.
• A strong commitment to workplace safety and quality workmanship.

What You Can Expect at Cropac

• Full-time, stable employment with an established Canadian heavy equipment company.
• A hands‑on role working with specialized equipment and challenging repairs.
• Opportunities for manufacturer and technical training.
• A supportive team of experienced technicians and service professionals.
• A company service vehicle and tools required for field service assignments.
• Unionized employment, with wages and applicable working conditions governed by the Collective Agreement.

Working Conditions

This position is based out of our Leduc, Alberta location, with work primarily performed at customer locations and jobsites.

Regular hours: Monday to Friday, 8:00 a.m. – 4:30 p.m.

Travel, overtime, and occasional evening or weekend emergency service calls may be required based on operational needs and in accordance with the applicable Collective Agreement.

Please Note: This is a unionized position represented by the International Union of Operating Engineers (IUOE), Local 955. Wages, benefits and applicable terms and conditions of employment are governed by the Collective Agreement.

About Cropac Equipment Inc.

Cropac Equipment Inc. is an established Canadian equipment dealership specializing in cranes, lifting equipment and material handling solutions.

With locations across Canada, we provide equipment sales, rentals, parts and technical service support to customers in construction, industrial and heavy equipment industries.

We're proud of the people behind our business and the technical expertise they bring to our customers every day.

Cropac Equipment Inc. is committed to providing equal employment opportunities. Accommodations are available throughout the recruitment process upon request.