Field Service Technician-GTA

Toromont Cat; Vaughan; On-site; CAD 60,000 - 75,000; Full time

Job summary

A leading company in the heavy equipment industry is seeking a Field Service Technician to diagnose and repair equipment, ensuring safety and quality standards. With a focus on customer service and a healthy work environment, this role supports professional growth while working with renowned brands like Caterpillar and Kalmar.

Benefits

Competitive total rewards including wages and benefits

Qualifications

• Must have a valid technician license applicable to provincial standards.
• Minimum 5 years of experience required.

Responsibilities

• Diagnose and repair mechanical, electrical, and hydraulic problems.
• Prepare accurate service and repair reports.
• Maintain excellent communication and customer relationships.

Skills

Critical Thinking

Customer Service

Work Ethic

Education

High School Diploma or better in Accounting

Some post-college or better in Accounting

Job description

As a Field Service Technician, YOU will experience:

• Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
• Working for the best-in-class equipment dealer and with premium brands to exceed our customer needs
• Opportunities to continuously learn, grow, and develop with our TMH team for your success
• Competitive total rewards including wages, benefits, and premiums (as eligible)

In a typical day, YOU will:

• Demonstrate safe, environmentally sound, and healthy work behaviors at all times, in support of Toromont’s Health and Safety Policies, Programs, and initiatives
• Diagnose and repair mechanical, electrical, and hydraulic problems with a focus on Heavy Equipment, targeting our Kalmar & Shuttlewagon Brands
• Maintain quality workmanship to repair material handling equipment within the established time standards out in the field
• Prepare accurate service and repair reports in an accurate and timely manner
• Maintain excellent communication and trusted customer relationships through regular on-site visits

Must-haves for this role:

• A valid technician license applicable to the provincial standards
• Minimum 5 years of experience

About Toromont Material Handling:

Toromont Material Handling, a wholly owned subsidiary of Toromont Industries Ltd., sells, rents, and provides after-sales service for the full range of Caterpillar, Mitsubishi, and Jungheinrich forklifts. We are also the authorized exclusive dealer for Kalmar lift trucks and container handlers, AUSA rough-terrain forklifts, Shuttlewagon Rail Car Movers, and Hoppecke energy solutions. TMH also offers a full range of racking and storage products, and specialized floor cleaning equipment.

Qualifications

Skills

Preferred

Critical Thinking

Expert

Customer Service

Expert

Work Ethic

Expert

Education

Preferred

High School Diploma or better in Accounting.

Some post-college or better in Accounting.