Field Service Technician Edmonton, AB

BearCom; Edmonton; On-site; CAD 40,000 - 80,000; Full time

Job summary

Join a leading provider of wireless communication solutions as a Field Service Technician I. In this role, you'll be at the forefront of installing and supporting advanced wireless systems, ensuring exceptional service for our customers. With a commitment to professional growth, BearCom offers extensive on-the-job training and the opportunity to gain valuable certifications. Enjoy a supportive work environment that values your contributions and fosters your technical capabilities. If you are passionate about technology and customer service, this is a fantastic opportunity to advance your career in a dynamic industry. Don't miss out on becoming part of a team that is dedicated to excellence!

Benefits

Medical, Dental, and Vision Insurance

Virtual Healthcare

Long-Term Disability Insurance

Paid Vacation & Time Off

Company Matched RRSP Plan

Employee Referral Bonus

Tuition Reimbursement

On-site parking

Company Recognition Program

Qualifications

• Experience in customer service and technical support for wireless systems.
• Basic knowledge of electronics and programming for installations.

Responsibilities

• Install and support wireless communication systems for customers.
• Troubleshoot and repair defective two-way radios and wireless equipment.

Skills

Customer Service

Basic Programming Codeplugs

Troubleshooting

Basic Electronics

Education

High School Diploma

Technical Certification

Tools

MS Office Suite

Two-Way Radios

Wireless Communication Systems

Job description

Job Details Job Location: Edmonton - Edmonton, AB Salary Range: Undisclosed

About BearCom:

• Largest Distributor of Wireless Voice, Data, and Video Solutions in North America
• 40+ Years Industry-Leading Experience
• Partnerships with Motorola, JVC Kenwood, Avigilon, +More
• 75+ Branches Across North America

BearCom employs a wide range of installation and technical team members and will provide extensive on-the-job training. If interested in BearCom, please apply.

Job Description:

As a Field Service Technician I with BearCom, you will be involved in the installation and support of wireless communications systems.

Our Technicians are the heart of every service location, and we rely on their expertise in delivering the best service and solutions for our customers. The ideal candidate will provide exceptional customer service and possess the technical ability to create imaginative solutions that meet and exceed the most challenging customer needs.

• Create Basic Programming Codeplugs (less than 12 channels)
• Basic Mobile Installations (Radio, Antenna, Modem, DC-DC Converters)
• Troubleshoot and Repair Defective Two-Way Radios and Other Wireless Equipment (Radio, Power Supply, Antenna, Etc.)
• Some Regional and/or Overnight Travel and On-Call Hours May Be Required

Preferred Qualifications:

• Basic Electronics Background (12V and/or Low-Voltage System)
• RF/Telecommunications/Networking Experience a Plus
• Proficient in MS Office Suite (Outlook, Word, Excel)
• Must Have Valid Driver’s License
• Drug Screenings, Motor Vehicle Record, and Background Checks Part of the Hiring Process

Benefits:

BearCom wants to elevate your professional growth! We place high value in investing in the development of our team members and advancing your technical capabilities. BearCom can provide extensive on-the-job training and covers all fees associated with most professional certifications.

You’ll also receive:

• Highly Competitive Compensation
• Medical, Dental, and Vision Insurance, including Family, and EFAP
• Virtual Healthcare
• Long-Term Disability Insurance
• Employee and Dependent Life Insurance
• Paid Vacation & Time Off
• Company Matched RRSP Plan
• Use of Company Vehicle (this will be used only for certain positions)
• Employee Referral Bonus
• Tuition Reimbursement
• On-site parking
• Company Recognition Program

BearCom is proud to be an equal-opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other disability protected by law. All employment is decided based upon qualifications, merit, and business need.