Field Service Technician

Toromont Cat; Winnipeg; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company specializes in heavy equipment service and repair is seeking a Field Service Technician to provide top-notch service and expertise directly at customer locations. Ideal candidates will have a valid Heavy Equipment Technician License and at least three years of related experience, demonstrating a strong commitment to safety and customer service. This role offers competitive rewards, opportunities for professional development, and the chance to work with a premium brand within the Industry.

Benefits

Competitive total rewards including wages and benefits

Opportunities for continuous learning and development

Flexible work schedules across multiple locations

Qualifications

• Minimum 3 years experience in heavy equipment repair.
• Familiarity with Caterpillar systems (ET and SIS).
• Valid Driver’s License (DZ preferred).

Responsibilities

• Diagnose mechanical problems using Caterpillar testing equipment.
• Maintain quality workmanship to repair equipment within time standards.
• Prepare accurate service reports and maintain customer relations.

Skills

Mechanical diagnosis

Customer communication

Safety compliance

Education

421A Heavy Equipment Technician License

Job description

Toromont Cat is looking for a Field Service Technician, Heavy Equipment to go directly to customer sites in a Toromont Service truck and provide superior service and product expertise to maintain high standards that ensure repairs are completed in a timely manner with the utmost integrity.

As a Toromont Cat Field Service Technician, YOU will experience:

• Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
• Working for the best in class equipment dealer and with the premium Caterpillar brand
• Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
• Competitive total rewards including: wages, benefits, and premiums (as eligible)
• An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada
  
  

In a typical day, YOU will:

• Possess a strong work ethic and a positive attitude to get the job done right and on time.
• Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Culture
• Diagnose mechanical problems using Caterpillar testing equipment and leveraging top tier technical skills
• Maintain quality workmanship to repair Caterpillar equipment within the established time standards out in the field Maintain excellent communication and trusted customer relationships through regular on site visits
• Undertake field service assignments which may include extensive travel into various Toromont CAT territory
• Repair Caterpillar machines within reasonable time standards
• Prepare accurate service reports
• Maintain good customer relations
• Abide by Company health & safety rules Skills & Qualifications
  
  

Must-haves for this role:

• A valid 421A Heavy Equipment Technician License relative to this position, following Provincial standards
• Minimum 3 years of experience in repair and service of heavy equipment both in the shop and in the field
• Familiarity with Cat systems (ET and SIS would be beneficial)
• A valid Driver’s Licence (DZ Licence preferred)
  
  

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar , Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!