Field Service Technician

EV.Careers; Vancouver; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading company in electric vehicle infrastructure is seeking a Field Service Technician to handle diagnostics, maintenance, and repairs on EV charging systems. This full-time role demands extensive travel and combines technical work with customer interaction. Ideal candidates will have relevant experience, excellent communication skills, and the ability to manage urgent situations effectively.

Qualifications

• 2+ years in EV charging or related industry.
• Experience as electrician in low-voltage range.
• Valid driver's license and passport required.

Responsibilities

• Perform diagnostics, maintenance, and repairs on EV charging systems.
• Coordinate service interventions and document repairs.
• Work independently and in teams under pressure.

Skills

Customer Service Orientation

Technical Skills

Communication

Diagnostic Skills

Time Management

Education

Technical Certification in Electrical Engineering

Job description

Seeking an experienced Field Service Technician to perform diagnostics, maintenance, and repairs on high-power EV charging systems. This role combines hands-on technical work with customer interaction and requires extensive travel.

• Position Type : Full-time, Travel
• Industry : Electric Vehicle Infrastructure
• Department : Service Operations

Key Responsibilities

• Execute diagnostic, maintenance, and repair work on charging systems
• Perform commissioning and periodic maintenance interventions
• Work independently and collaboratively to maximize repair efficiency
• Document repairs thoroughly and consistently
• Provide feedback to remote service and development teams
• Coordinate service interventions within assigned territory

Requirements

• 2+ years support role in EV charging industry or related such as solar, Battery Energy Storage System, etc.
• Experience as electrician in low-voltage range (up to 1,000V)
• Technical certification or experience in electrical engineering
• Basic software and diagnostic skills
• Full stack IT infrastructure knowledge (hardware, software, network, telecommunications)
• Proficiency in MS Office (Windows, Excel, Word)
• Professional communication abilities
• Experience working under time pressure
• Ability to manage urgent customer escalations
• Ability to lift 75lbs (components and units)
• Capable of repeated ladder climbing
• Able to stand / walk for extended periods
• Valid driver's license
• Flexibility for overtime work
• Willingness for domestic and international travel
• Available for flexible hours

Requirements

2+ years support role in EV charging industry or related such as solar, Battery Energy Storage System, etc. Experience as electrician in low-voltage range (up to 1,000V) Technical certification or experience in electrical engineering Basic software and diagnostic skills Full stack IT infrastructure knowledge (hardware, software, network, telecommunications) Proficiency in MS Office (Windows, Excel, Word) Strong customer service orientation Professional communication abilities Experience working under time pressure Ability to manage urgent customer escalations Ability to lift 75lbs (components and units) Capable of repeated ladder climbing Able to stand / walk for extended periods Valid driver's license Valid passport Flexibility for overtime work Willingness for domestic and international travel Available for flexible hours

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