Field Service Technician

GBS Foodservice Equipment Inc.; Oakville; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Tools provided

Health & dental insurance

Life insurance

AD&D

Job summary

GBS Foodservice Equipment Inc. is seeking an experienced G2 Gas Technician and/or AC Mechanic to join our field service team. You will service, install, and maintain commercial foodservice equipment across Southern Ontario, working with restaurant, grocery, and institutional clients.

The role includes a company vehicle, tools provided, and ongoing support from our Oakville head office. Independence in the field is balanced by teamwork and training opportunities.

Qualifications

• Minimum 2 years of hands-on service experience.
• Strong troubleshooting and diagnostic skills.
• Ability to read exploded parts diagrams, wiring schematics and technical manuals.
• Fluent in English (reading, writing and speaking).
• Valid Ontario driver’s license with a clean driving record.
• Hardworking, dependable and able to work independently in the field.
• Comfortable working in commercial kitchen environments (heat, confined spaces).

Responsibilities

• Diagnose, troubleshoot, and repair commercial foodservice equipment (ovens, fryers, steamers, grills, combi ovens, dishwashers, refrigeration).
• Perform scheduled preventative maintenance and inspections.
• Complete new equipment installations and startups at customer locations.
• Read and interpret exploded diagrams, wiring schematics, and manuals.
• Communicate clearly with restaurant owners and staff on-site about issues and timelines.
• Provide remote troubleshooting support to clients and partners across Canada.
• Document service work including parts used and labour time.
• Maintain service vehicle, tools, and parts inventory in organized condition.
• Participate in on-call rotation for evenings and weekends as needed.

Skills

Troubleshooting

Diagnostics

English proficiency

Independent field work

Education

Refrigeration certification (313A or 313D)

Job description

Company: GBS Foodservice Equipment Inc.

Location: Oakville, ON (Head Office) — Service area covers Southern Ontario

Job Type: Full-time, Permanent

Pay: Competitive salary based on experience — contact GBS for details

About GBS Foodservice Equipment Inc.

GBS Foodservice Equipment Inc. is a leading distributor of commercial foodservice equipment, serving restaurants, grocery chains, hotels, institutions, and commercial kitchens across Canada. Based in Oakville, Ontario, our service department supports installations, repairs, preventative maintenance, and warranty work on a wide range of commercial kitchen equipment including cooking, refrigeration, warewashing, and ventilation systems.

The Opportunity

We are looking for an experienced G2 Gas Technician and/or AC Mechanic to join our growing service team. In this role, you will perform service calls, installations, and preventative maintenance on commercial foodservice equipment throughout Southern Ontario. You will work directly with restaurant owners, grocery operators, and institutional kitchen staff, representing GBS as a trusted, knowledgeable service professional.

This is a hands-on, field-based role with a company vehicle, phone plan, and tools provided. You will be supported by an experienced team at our Oakville head office while working independently in the field.

What You Will Do

• Diagnose, troubleshoot, and repair commercial foodservice equipment including ovens, fryers, steamers, grills, combi ovens, dishwashers, refrigeration units, and other commercial kitchen systems
• Perform scheduled preventative maintenance and equipment inspections
• Complete new equipment installations and startups at customer locations
• Read and interpret exploded parts diagrams, wiring schematics, and technical service manuals
• Communicate clearly with restaurant owners, operators, grocery managers, and kitchen staff on-site to explain issues, solutions, and timelines
• Provide verbal and phone-based troubleshooting assistance to remote clients and service partners across Canada
• Document service work accurately, including parts used, labour time, and recommended follow-up
• Maintain your service vehicle, tools, and parts inventory in clean, organized condition
• Participate in an on-call rotation for weekend and after-hours service coverage as needed
• Collaborate with the service team, parts department, and warehouse to coordinate parts availability and scheduling

Mandatory Qualifications

• Minimum 2 years of hands‑on service experience
• Strong troubleshooting and diagnostic skills
• Ability to read exploded parts diagrams, wiring schematics, and technical manuals
• Fluent in English (reading, writing, and speaking)
• Valid Ontario driver's license with a clean driving record
• Hardworking, dependable, and able to work independently in the field
• Comfortable working in commercial kitchen environments (heat, confined spaces, rooftop units)

Preferred Qualifications

• Refrigeration certification (313A or 313D)
• Experience with major commercial foodservice brands
• Experience with warranty service processes and documentation

What We Provide

• Company service vehicle
• Tools and equipment required for the role
• Extended health care, dental, life insurance, and AD&D
• Performance-based bonus opportunities
• Vacation and paid sick days
• On-call standby compensation
• Training and professional development
• Supportive, family-owned work environment

Working Conditions

• Field‑based role covering Southern Ontario, with head office support in Oakville
• Work is performed on‑site at customer locations including restaurants, grocery stores, hotels, and institutional kitchens
• Exposure to heat, grease, confined spaces, and rooftop equipment
• Physical demands include lifting up to 50 lbs, bending, kneeling, and working on ladders
• Standard hours Monday to Friday, with on‑call rotation for evenings and weekends as needed

Why GBS?

GBS is a family‑owned business that has been serving the Canadian foodservice industry for decades. Our technicians are trusted experts in the field, backed by a knowledgeable parts and service team. We invest in our people, provide the tools and support needed to do the job well, and maintain a culture that values reliability, expertise, and work‑life balance.

GBS Foodservice Equipment Inc. is an equal opportunity employer. We provide accommodation in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

We thank all applicants for their interest; however, only those selected for an interview will be contacted.