Field Service Technician

OPEX; Edmonton; On-site; CAD 50,000 - 70,000; Full time

Job summary

OPEX Corporation is seeking a full-time Field Service Technician in Edmonton. The role involves maintaining and troubleshooting mail opening and document scanning equipment while providing excellent customer service. Candidates should possess an Associate’s Degree in Electronics or equivalent experience, along with strong communication skills and the ability to lift heavy equipment.

Qualifications

• Excellent customer service skills required.
• Ability to lift at least 25 pounds independently.
• Possessing a driver’s license and reliable vehicle.

Responsibilities

• Responsible for maintenance, troubleshooting, and repair of equipment.
• Install and set up new equipment.
• Complete field service reports and keep customers informed.

Skills

Customer Service

Troubleshooting

Maintenance

Education

Associate’s Degree in Electronics

Job description

OPEX Corporation is currently looking for a full time Field Service Technician. The worker will have a high exposure level to customer service as they will be responsible for visiting our current clients to help solve their technical issues.

Responsibilities :

• This position is responsible for the day to day maintenance, troubleshooting and repair of mail opening, document scanning and / or material handling equipment
• Installing and setting up new equipment
• Interact with the customer to determine the problem
• Completing field service reports
• Keeping the customer informed as repairs are made and answer any question that may arise.
• Interact with management as well as other personnel to analyze and correct any equipment performance issues.
• Completing and submitting weekly online timecards and expense report

Qualifications :

• Associate’s Degree in Electronics and / or equivalent hands-on job experience.
• Must have excellent customer service skills.
• Possessing a driver’s license, insurance and a reliable vehicle.
• Ability to lift at least 25 pounds independently.
• Ability to maneuver a job site, including small spaces in around our equipment.

Physical / Work Environment :

• Due to our large variety of clients worker could potentially conduct work in an office or warehouse environment
• Commuting for an extended period of time throughout duration of shift
• Must have the ability to lift heavy machine parts while on duty
• Ability to maneuver a job site, including small spaces in around our equipment
• Squatting, bending, kneeling, reaching overhead, reaching forward will occur while on the job

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Field Service Technician • Edmonton, AB, Canada