FIELD SERVICE TECH

L.B. Foster Company; Municipality of Jasper; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading company in friction management solutions is seeking a dedicated technician to provide installation, maintenance, and training support for their equipment. The role involves extensive travel, outdoor work under various conditions, and requires strong communication skills and a commitment to safety. Ideal candidates will have a high school diploma and experience in technical fields.

Qualifications

• Experience in hydraulics, mechanics, pneumatics, and electrical systems.
• Certification in E-Railsafe and Roadway Worker Protection.

Responsibilities

• Provide installation, maintenance, and troubleshooting for friction management equipment.
• Liaise with customers and internal departments for product development.

Skills

Communication

Time Management

Technical Writing

Reliability

Professionalism

Safety Commitment

Physical Ability

Education

High School Diploma

Tools

Microsoft Office Suite

Impact Tools

Power Tools

Manual Earth-Moving Equipment

Job description

Responsibilities:

1. Provide installation, maintenance, troubleshooting/repair, and customer training support for all LB Foster friction management equipment and products.
2. Liaise with external customers and internal departments for product development and relationship-building initiatives.
3. Work outdoors on railway trucks under various weather conditions.
4. Manage personal travel expenses, tools, and company-issued credit cards where applicable.
5. Document and report all work-related activities, including miles traveled, expenses, and daily reports.
6. Communicate effectively with railway personnel to plan and schedule daily activities.
7. Travel regularly out of town and be flexible with work shifts.

Experience & Education:

1. High school diploma or equivalent.
2. Experience in hydraulics, mechanics, pneumatics, electrical systems, and schematic reading.
3. Certification in E-Railsafe and Roadway Worker Protection (RWP) for applicable client railways, plus any additional customer-required training.
4. CDL or Driver’s License with Transport Canada Physical Card for driving trucks of 26,000 LBS GVW or larger is preferred but not mandatory.

Skills & Abilities:

1. Strong verbal and written communication skills, along with good time management.
2. Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
3. Reliability, professionalism, and ability to work independently with minimal supervision.
4. Technical writing skills for work reports.
5. Commitment to safety and adherence to all applicable safety and operating rules.
6. Willingness to wear PPE (Hard Hat, Safety Glasses, Gloves, Hearing Protection).
7. Ability to act as Watchman/Lookout, monitoring train approaches and communicating warnings.
8. Physical ability to stand, sit, walk, handle objects, climb, balance, stoop, kneel, or crouch for extended periods.
9. Operate impact tools, power tools, and manual earth-moving equipment.
10. Extensive travel throughout North America and possibly overseas.
11. Flexibility for overtime, including nights, weekends, and holidays.
12. Ability to lift up to 100 lbs and perform physical tasks on uneven surfaces.
13. Work near moving mechanical parts and trains, with exposure to electrical hazards, heights, weather conditions, fumes, and noise.