Field Service Representative (FSR)

Insight Global; Esquimalt; In loco; CAD 75.000 - 110.000; Tempo pieno

Descrizione del lavoro

Insight Global seeks a Field Service Representative to support Halifax Class IPMS on naval vessels, with base in Victoria, BC. The 9-month contract covers hands-on maintenance, troubleshooting, and testing, including onboarding in Montreal.

Expect 40 hours weekly plus overtime and travel, interacting with customers and engineering teams. The role requires a strong electronics/IT background, shipboard experience, valid license, and ability to obtain a passport for travel.

Competenze

• Bachelor’s degree in Electrical Engineering or equivalent with 6+ years' experience.
• Certified Communications/Electronics Technician with 8+ years hands-on experience.
• Strong hands-on troubleshooting of electrical, electronic and networking issues.
• Experience reading electrical/mechanical drawings and schematics.
• Wiring, splicing, soldering, termination, and circuit analysis experience.
• Proficient with test equipment (multimeters, oscilloscopes, calibrators) and tools.
• Excellent written and verbal communication; customer-service oriented.
• Valid driver’s license and ability to obtain passport for travel.
• Naval/shipboard experience and knowledge of DRMIS.
• IT System Administration knowledge.

Mansioni

• Diagnose hardware, software, controls, and networking issues.
• Install and test engineering changes on naval systems.
• Support engineering teams and interact with customers.
• Travel for training and site visits as required.

Conoscenze

Electrical troubleshooting

Reading schematics

Independent work

Customer service

Communication

Wiring and soldering

IT system administration

Driver's license

Formazione

Bachelor's degree in Electrical Engineering

Certified Communications/Electronics Technician

Strumenti

Multimeters

Oscilloscopes

Process calibrators

Hand tools

Power tools

Descrizione del lavoro

Job Description

The Field Service Representative (FSR) is a 9-month contract position based in Victoria, BC, with Victoria expected to be the candidate’s base for at least six months. The role is primarily hands-on troubleshooting, operation, inspection, maintenance, and repair of the Halifax Class Integrated Platform Management System (IPMS), supporting work onboard naval vessels at Esquimalt Dockyard, DC Trainer Colwood, and the L3Harris Victoria office. The FSR will diagnose hardware, software, controls, and networking issues; install and test engineering changes; support engineering teams; and interact directly with customers. The position is approximately 40 hours per week with potential overtime, compensated travel, initial training in Montreal, and occasional domestic or international travel.

Skills and Requirements

• -Bachelor’s degree in Electrical Engineering with 6+ years of relevant experience OR certified Communications/Electronics Technician with 8+ years of hands-on experience.
• -Strong hands-on electrical/electronic troubleshooting, including isolating hardware, software, controls, and networking issues.
• -Experience reading electrical/mechanical drawings, schematics, and technical documentation.
• -Hands-on wiring, splicing, soldering, termination, and circuit analysis experience.
• -Experience using test equipment including multimeters, oscilloscopes, and multifunction process calibrators, as well as hand and power tools.
• -Strong troubleshooting, written/verbal communication, customer-service skills, and ability to work independently with minimal supervision.
• -Valid driver’s licence and ability to obtain/maintain a passport for required travel.
• -Previous Canadian Navy/naval or shipboard experience, particularly involving communication or marine control systems.
• -Knowledge of IT System Administration.
• -Experience with acceptance trials and set-to-work procedures.
• -Knowledge of DRMIS.
• -Current or previous J-STD-001 and/or IPC-A-620 certification.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].