Field Service Representative (FSR)

Insight Global; Victoria; In loco; CAD 80.000 - 100.000; Part-time

Descrizione del lavoro

Insight Global is seeking a Field Service Representative for a 9-month contract based in Victoria, BC. The role focuses on hands-on troubleshooting, inspection, maintenance, and repair of the Halifax Class IPMS on naval vessels at Esquimalt Dockyard.

The FSR will diagnose hardware, software, controls, and networking issues, install and test engineering changes, and support engineering teams while interacting with customers. Travel and overtime may be required.

Competenze

• Bachelor's in Electrical Engineering with 6+ years of relevant experience, or certified Communications/Electronics Technician with 8+ years' hands-on experience.

Mansioni

• Troubleshoot hardware, software, controls and networking on naval IPMS.

Conoscenze

Troubleshooting

Electrical/electronic troubleshooting

Reading schematics

Wiring & soldering

Technical documentation reading

Customer service

Independent work

Passport/travel readiness

Formazione

Electrical Engineering degree

Communications/Electronics Technician certification

Strumenti

Multimeters

Oscilloscopes

Process calibrators

Hand tools

Power tools

Descrizione del lavoro

The Field Service Representative (FSR) is a 9-month contract position based in Victoria, BC, with Victoria expected to be the candidate’s base for at least six months. The role is primarily hands-on troubleshooting, operation, inspection, maintenance, and repair of the Halifax Class Integrated Platform Management System (IPMS), supporting work onboard naval vessels at Esquimalt Dockyard. The FSR will diagnose hardware, software, controls, and networking issues; install and test engineering changes; support engineering teams; and interact directly with customers.

The position is approximately 40 hours per week with potential overtime, compensated travel, initial training in Montreal, and occasional domestic or international travel.

REQUIRED SKILLS AND EXPERIENCE

• Bachelor’s degree in Electrical Engineering with 6+ years of relevant experience OR certified Communications/Electronics Technician with 8+ years of hands-on experience.
• Strong hands-on electrical/electronic troubleshooting, including isolating hardware, software, controls, and networking issues.
• Experience reading electrical/mechanical drawings, schematics, and technical documentation.
• Hands-on wiring, splicing, soldering, termination, and circuit analysis experience.
• Experience using test equipment including multimeters, oscilloscopes, and multifunction process calibrators, as well as hand and power tools.
• Strong troubleshooting, written/verbal communication, customer-service skills, and ability to work independently with minimal supervision.
• Valid driver’s licence and ability to obtain/maintain a passport for required travel.

NICE TO HAVE SKILLS AND EXPERIENCE

• Previous Canadian Navy/naval or shipboard experience, particularly involving communication or marine control systems.
• Knowledge of IT System Administration.
• Experience with acceptance trials and set-to-work procedures.
• Knowledge of DRMIS.
• Current or previous J-STD-001 and/or IPC-A-620 certification.

Compensation:

• $80K - $100K per year + full benefits packages

Exact compensation may vary based on several factors, including skills, experience, and education.