Field Service Representative

Hillman; Calgary; On-site; CAD 45,000 - 60,000; Full time

Job summary

The Hillman Group Canada ULC is seeking a Field Service Rep to provide hands-on service at Big Box retail outlets, set up company displays, merchandise stock and resolve day-to-day issues. You will travel between stores in the Alberta region and support inventory activities to ensure stock levels are maintained.

Ideal candidates have a high school diploma and 2–5 years in a retail vendor or big box environment, with strong Excel/Outlook skills and a teamwork-driven attitude.

Qualifications

• High school diploma or equivalent experience.
• 2-5 years in a retail vendor or big box environment or related experience.

Responsibilities

• Visit designated stores as scheduled, merchandising inventory, sorts bins and attends to general housekeeping duties.
• Assist inventory replenishment representatives with duties including sorting, cleaning bins and products.
• Help with resets when needed.
• Travel between stores in selected region, to be determined.
• Comply with company policies and procedures.
• Support and follow internal health and safety programs and protocols.
• Perform other duties as assigned by management.

Skills

MS Excel

MS Outlook

Interpersonal skills

Teamwork

Communication

Analytical skills

Education

High school diploma

Tools

MS Office

Job description

Posted Tuesday, July 14, 2026 at 4:00 AM

Who We Are & What We Do

The Hillman Group services a wide variety of customers in the Automotive, Industrial, Retail and Agricultural channels. We have products in Home Depot, Lowes, Canadian Tire, Walmart and more! Have you ever done any home improvement projects? If so, you likely know our products.

The Hillman Group Canada employs over 700 employees in 2 manufacturing facilities and 7 distribution facilities across Canada. We have a great group of professionals whose dedication and teamwork form the backbone of our company.

Job Summary

The Field Service Rep is responsible for providing hands-on service to Big Box retail outlets, setting up company displays, merchandising stock, ensuring adequate stock levels are in place and resolving day-to-day customer issues when possible.

Essential Job Functions *

• Visits designated stores as scheduled, merchandising inventory, sorts bins and attends to general housekeeping duties.
• Assisting inventory replenishment representatives with duties including sorting, cleaning bins and products
• Help with resets when needed.
• Travel between stores in selected region, to be determined.
• Comply with company policies and procedures.
• Support and follow internal health and safety programs and protocols.
• Perform other duties as assigned by management.

* This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Employees are expected and encouraged to participate in safety and health program activities including immediately reporting hazards, immediately reporting unsafe work practices and incidents to supervisors, wearing required personal protective equipment, and participating in and supporting safety committee activities.

Education & Experience

• High school diploma or equivalent experience.
• 2-5 years in a retail vendor or big box environment or related experience.

Competencies – Knowledge, Skills, and Abilities

• Excellent computer skills (MS Office) specifically MS Excel and Outlook.
• Performs function with a sense of purpose and a degree of urgency.
• Creates a positive work environment by demonstrating and sharing functional/technical knowledge.
• Strong interpersonal skills with an emphasis on teamwork.
• Excellent organizational, analytical and communication skills (oral & written).

Operational Equipment

• N/A

Work Environment and Physical Demands

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Physical Demands

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We are committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, we will, in consultation with the applicant, determine the nature of any accommodation that may be required.

The Hillman Group Canada ULC